Customs Services/IBM Officer

The Customs Services/IBM Officer will report to the Head of IBM Unit. As part of the Operations Department, the Customs Services/IBM Officer will contribute to the efficient and effective running of relevant tasks.

Context

The Operational Department manages and supervises the conduct of Mission activities whilst ensuring proper orientation and operational coherence towards the end state.

Duties and Responsibilities

The Customs Services/IBM Officer will be required, in accordance with the EUAM Ukraine Mandate, Code of Conduct and the General Service Conditions for Locally Contracted Staff Employed by EUAM Ukraine, Serving in Ukraine, to perform the following tasks:

• Collect and analyse information contained in customs related draft laws and SOP’s, communications and publications received from different sources, including the press.
• Draft written analysis, reports and presentations;
• Translate written documents from Ukrainian and English languages and vice versa;
• Arrange appointments, meetings with local authorities, stakeholders and international organisations and draft itineraries;
• Provide support in organizing, planning and developing meetings and events; 
• Perform concurrent interpretation between Ukrainian and English languages during meetings; 
• Take notes/minutes from meeting;
• Perform administrative and secretarial duties, draft e-mails, memos, letters and other requested documents;
• Carry out office duties and maintain filing systems;
• Maintain, develop and file documents and recorded data in appropriate database, spreadsheets and all data-related files;
• Handle information with confidentiality and discretion;
• Perform any other related tasks as requested by the Line Manager.

Qualifications and experience

Eligibility criteria:

• Enjoy full civil rights and have no criminal records; 
• Citizenship of Ukraine and/or holding permanent resident and work permits according to Ukrainian laws;
• Successful completion of a full course of university studies attested by a Bachelor’s degree in Customs/Law Enforcement, Public Administration, Political Science, International Relations, Law, Social Sciences or a closely related field of study (Bachelor’s degree is a requirement);
• After having obtained the university degree, at least five (5) years of relevant and proven full-time professional experience in the private and/or public sector related to public financial management including SCS.

Essential criteria:

• Be physically fit to perform the duties relating to the post;
• Professional fluency in English and Ukrainian languages, both oral and written;
• Very good knowledge and experience of Office Suite Package;
• Knowledge of Ukrainian Governmental Institutions, structures and governance processes;
• Experience in working within state authority, preferable with State Custom Service of Ukraine;
• Experience of change management, related outreach and consultation, would be a significant advantage.
• Experience in positions requiring organizational skills, with a service approach;
• Experience in compiling reports;

Additional advantageous assets:

• Professional experience in an EU and/or International environment;  
• Experience of working in an intercultural environment, with respect of diversity.

Personality assets:

• Have strong sense of initiative, responsibility and autonomy; 
• Maintain the highest levels of confidentiality and discretion when dealing with information;
• Ability to build productive and cooperative working relationships with other staff members;
• Ability to deal helpfully and courteously with people, including outside contacts;
• Ability to prioritize tasks and to deliver high quality of work in a timely manner even under pressure;
• Ability to perform on-call and irregular working schedule if required.

to apply, please fill in the application form -https://www.euam-ukraine.eu/our-mission/vacancies/