Account Manager

Вимоги:

• Customer support experience;
• Experience within the digital industry will be a great plus;
• Fluent English (both written and spoken); B2+
• Analytical skills.
• Our ideal candidate has: Problem-solving skills and ability to offer tailored solutions to specific challenges of each client; Proven ability and desire to interface with clients both remotely and face to face to provide timely, consistent and accurate support and account management;
• Умови роботи:
  • Modern office in the city center;
  • Free coffee, tea, snacks;
  • 5 days a week schedule 9-18
  • Regular salary review based on work performance
  • Paid vacation;
  • Paid sick leaves
  • Work in a strong team with the possibility of professional development;

• Обов’язки:

  • Communicate with the clients (B2B) within different communication channels (slack, teams, email, calls, etc) and support them while they’re using our product;
  • Analyze and optimize clients' performance and profitability on our technology