Support Manager IGaming - Turkish Language

We are looking for a detail-oriented and responsible Support Manager with knowledge of the Turkish language to join our team in the IGaming niche.

Responsibilities:

• Working with the admin panel: checking and processing client requests, managing user accounts.
• Consulting clients via chat and email.
• Resolving technical and financial issues (verification, etc.).
• Escalating complex issues to the technical or financial department.
• Keeping records of client inquiries and interactions.

Requirements:

• Excellent knowledge of the Turkish language (mandatory).
• Experience in customer support within the IGaming industry.
• Ability to quickly navigate the admin panel.
• Strong communication skills, stress resistance, and responsibility.

Conditions:

• Remote work.
• 5/2 schedule.
• Competitive salary.
• Opportunity for professional growth in an international team.