Сustomer support manager(in English)

We are an international company - Ferious , which has been successfully on the market for more than 5 years, focused on the implementation of high-quality Fintech products, their further technical support and improvement, and is looking for a candidate for the position of an English-speaking customer service manager. With us, you will get access to all the necessary resources for work, dynamic development and your own financial independence.

Our ideal candidate:
- English level-B1-B2 and above;

- Without work experience, but with a great desire to learn, we conduct training for 5 days, while paying you a rate;

- If you have experience, this will be a very big plus;

- Responsible and has a desire to develop, both financially and professionally;

- Sense of humor and an active life position;


Responsibilities:
- High-quality processing of a hot client base from Canada, which is waiting for your call - our clients have been working with us for years;

- Information and collection of information about our client;

- Registration of the client on our website and transfer to another department for processing;

- Reporting on completed work in the CRM system;


Working conditions:
- Collaboration in an international environment;

- Kyiv offices come with generators and Starlink for uninterrupted workflow;

- In-house educational academy;

- Convenient working conditions from Monday to Friday from 14:00 to 22:45 (taxi paid by the company);

- Corporate events, activities and team building;

- We provide high-quality training and mentoring throughout the entire period of work (paid 5-day training);

- We offer a competitive salary - from UAH 40,000 to 80,000 + % of transactions;

- Young, cheerful team, as well as a pleasant atmosphere without pressure, stress and other negativity;

- Hot tea/coffee, sweets and fruits every day;

- Paid lunch from the company every Friday.



We are determined for long-term cooperation and can offer conditions that are worth paying attention to during a pandemic, war and other economic downturns. Send your resume, we are waiting for you in our team!:)

Contact: Ulyana HRD
For a faster response, write to Telegram- @ulyaaahrd