Account manager IT

Tech Assurance - a young team of specialists who have been developing and testing software from all over the world for several years!

We are looking for Junior/Middle Account Manager with experience working in IT.

Requirements:
1+ years of experience in Account Management
Experience in working with international customers
Desire to build a long-term and strong partnership with clients
Customer-centric and result-oriented person
High level of responsibility
Excellent communication skills and negotiation skills with a focus on listening and asking the right questions
A supporter of the win-win approach
Understanding of software development

Responsibilities:
Maintains regular communication with customers/partner/suppliers and addresses needs through empathy with their environment
Checking clients responses and offers
Build strategy plans for collaboration with clients
Conducting regular quarter strategic meetings with clients
Conducting regular feedback sessions with clients and maintaining a high level of satisfaction
Sending time reports to clients and invoices
Managing all financial and organizational questions
Sending proposal to clients
Documents management
Working with CRM, Jira, Confluence
Follow and improve the existing organizational processes in the team
Help with the organization of clients’ workshops and team-building events with them
Upsales to clients