Logistics and Customer Service Specialist

Logistics and Customer Service Specialist

Responsibilities:

• Oversee the procurement process from order placement to receipt at partner warehouses.
• Manage supply logistics, including coordination with carriers for shipping and customs procedures.
• Strong relationships with customs and logistics entities to uphold product quality.
• Address and resolve customer complaints within the global system.
• Handle client payments, ensuring accuracy and timeliness.
• Maintain comprehensive client documentation and prepare detailed sales reports.

Requirements:

• Bachelor’s degree in Foreign Economic Activity, Economics, Finance, Pharmacy, or Philology preferred.
• Minimum of 2 years of experience in a similar role, ideally within the pharmaceutical industry.
• Proficient with PC applications and office technologies.
• English language proficiency at an Upper-Intermediate level.
• Strong planning, priority-setting, and communication skills.
• Responsible, punctual, and adept in handling stress.
• Flexible and communicable, with outstanding interpersonal skills.

Conditions:

• Hybrid working model.
• Medical insurance.
• Competitive bonus system with regular salary reviews.
• Career advancement opportunities in a global pharmaceutical company.
• Inclusive and supportive corporate culture.