Фахівець\-чиня з комунікацій для UASP (Ukraine Agricultural Support Program)

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.

The Program Summary

Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people in Ukraine. Ukraine’s vital agricultural sector has been heavily impacted by the ongoing war, including the predominant smallholder producers, leaving producers to salvage harvests, find new markets for their products, and plan for future growing seasons amidst uncertainty and incomplete information.

Since November 2023, with support from HGBF, Mercy Corps has been implementing “Ukraine Agricultural Support Program” (UASP), which aims to recover and protect livelihoods, increase economic stability and self-sufficiency, and facilitate early recovery for household-level subsistence farmers and small farming businesses in targeted areas in Ukraine. Support includes grants to farmers designed to support them in adapting their agribusinesses to the new reality they face. Therefore, Mercy Corps helps to increase economic stability and self-sufficiency and facilitate early recovery for smallholder subsistence farmers, small and medium-sized farming enterprises in 13 oblasts of Ukraine, out of which 8 in eastern, northern, and southern oblasts (Sumy, Chernihiv, Kharkiv, Donetsk, Zaporizhzhia, Dnipro, Mykolaiv, and Kherson) will be a priority area.

The Position

Under the direct supervision of the Communications Manager, the Communications Officer will support the implementation of agriculture support activities of UASP by contributing to the development and implementation of effective communication strategies. S/he will be primarily responsible for creating and processing information and multimedia materials, such as articles, infographics, videos, and social media posts, to inform and educate stakeholders about UASP's work. The Communications Officer will design and layout materials, such as brochures, reports, and presentations, that align with Mercy Corps' branding guidelines, as well as adapt materials for social media to reach and engage a wider audience.

This role promotes and increases the visibility of UASP through various external and internal channels, including webpages, digital and printed media, social media, newsletters, and workplace communications. It also ensures effective reporting by preparing and submitting reports and other information materials to relevant stakeholders, highlighting UASP's accomplishments and progress. The UASP Communications Officer will collaborate with the Mercy Corps Communications team to implement the overall Communications Strategy and Plan. S/he will foster a positive and inclusive work environment that reflects Mercy Corps' values and mission.

Essential Responsibilities

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Main Responsibilities

1) Communications and Content Creation

• Interview Coordination & Postproducation: Conduct in-depth interviews with program participants and partner representatives, both online and in person. Transcribe, translate, and edit interview transcripts into high-quality written content;
• Multimedia Content Development: Create and edit engaging multimedia content (photos and videos) that effectively captures program activities and outcomes;
• Storytelling: Develop compelling case studies (success stories) tailored to various audiences, including donors, website visitors, social media followers, and internal stakeholders;
• Design and Layout: Design and produce informative materials, such as leaflets, posters, infographics, presentations, and report layouts, that adhere to Mercy Corps brand guidelines.

2) Social Media Management

• Content Creation: Develop and publish engaging social media content, including posts, graphics, and videos, in collaboration with local authorities and partner organizations;
• Target Audience Engagement: Implement targeted social media advertising campaigns to reach and engage specific audiences effectively.

3) External Communications

• Media Support: Accompany journalists and communications colleagues on content-gathering trips to provide support and ensure accurate and compelling storytelling;
• Partner Guidance: Offer guidance and support to UASP partner organizations on communications-related matters, including Mercy Corps and donor brand guidelines and terminology.

4) General Communications Support

• Strategy Implementation: Contribute to the implementation of the Communications Strategy and Plan, providing day-to-day support and assistance to the Communications team;
• Administrative Tasks: Handle administrative tasks and paperwork as needed to ensure efficient and effective communication operations.

Supervisory Responsibility N/A

Accountability

Reports Directly To: Communications Manager

Works Directly With: Communications team, Ukraine Agricultural Support Program (UASP) implementation team

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Bachelor's degree in Journalism, Communications, Public Relations, or a related field;
• Minimum 2 years of experience in communications, public relations, or a related field;
• Proven track record of successful content creation, including writing, editing, and multimedia content production (portfolio is optional);
• Experience in social media management and digital communications;
• Familiarity with design software (e.g., Adobe Photoshop, Illustrator, Canva) and video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro);
• Excellent written and verbal communication skills in English;
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint);
• A passion for storytelling and a commitment to making a positive impact;
• Understanding of or experience in humanitarian sector is beneficial.

Success Factors

To be successful in this role we expect you to have: strong organizational and time management skills; ability to work independently and as part of a team; creative and innovative thinking; strong attention to detail.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Living Conditions / Environmental Conditions
  During the field trips living conditions will be adjusted to the field conditions.  

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

 We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

 We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ( Відправити резюме ).

Please note, this position is subject to donor funding.

Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.

Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.

Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.