Project Manager

IMPRO Email Agency — an agency with a Ukrainian heart. We provide a full range of email and SMS marketing services. Our office is located in Lviv, but this does not prevent us from successfully working with international clients from the USA, UK, Canada, Australia, Europe, and Asia (worldwide, in one word).

We help e-commerce businesses become more recognizable, effectively communicate with brand followers, sell products, and strengthen relationships with customers. We do all this with well-thought-out and effective email & SMS marketing strategies. We generate new ideas and implement bold solutions that bring real benefits to our clients.

We work in a friendly and open atmosphere, both with clients and within our team. Our team is growing! If you are communicative, able to prioritize tasks, work in a multitasking environment, and love team spirit, then our Project Manager vacancy is just for you.

We are looking for someone who:

• Has an Intermediate/Upper Intermediate level of English, sufficient for effective communication with clients and explaining complex concepts in simple words.

• Has at least 1 year of experience as a Project Manager.

• Has a basic understanding of Klaviyo and e-commerce platforms (preferable but not required).

• Quickly generates ideas and solutions that will interest clients.

• Can accept constructive criticism and analyze mistakes.

• Is a great team player.

• Efficiently plans their time and prioritizes tasks.

• Has a high level of responsibility and organization.

• Can work in a multitasking environment and meet deadlines.

• Has analytical thinking and the ability to make reasoned decisions.

• Has experience with CRM systems and project management tools (preferable).

• Possesses effective business correspondence skills.
  
  

The duties of a Project Manager at IMPRO include:

• Interacting with clients through communication platforms (e.g., Slack, Telegram) and holding scheduled meetings on Google Meet for optimal planning and coordination of cooperation.

• Setting goals with clients and developing strategies to achieve them in business.

• Coordinating the team's work, creating, and distributing tasks.

• Preparing reports on the work done. Analyzing reports and finding ways to improve with the team. Presenting the report to the client.

• Ability to work under tight deadlines and meet deadlines.

• Analyzing the results of the work and proposing ways to optimize them.

• Maintaining a high level of client satisfaction by delivering tasks on time and with high quality.

• Implementing new tools and technologies to improve team productivity.

• Ensuring quality standards are met at all stages of project execution.

• Monitoring compliance with the agreed project indicators and agreements.

• Motivating the team and creating a favorable working environment.
  
  

We:

• Always pay salaries on time;

• Provide official employment;

• Pay for 18-day vacations and sick leave (vacation starts accruing after an official month of employment, the trial month is not included);

• Create a comfortable working atmosphere for you;

• Value weekends and off-hours;

• Train: if you need courses, we pay for them according to the period of cooperation (the compensation amount increases for those who work longer);

• Learn English (3 groups with different levels). Lessons for the team are free;

• Respect and support each other.

The hiring process involves 3 stages:

• Completing a test task.

• Interview with HR and Senior PM.

• Interview with the CEO & Founder of the agency.

If you are interested in this vacancy, we look forward to your resume, a short cover letter, and your expected salary level.

IMPRO is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of age, race, gender, sexual orientation, expression, or veteran status.

Website: https://impro.email/