Віддалена робота
Dispatcher in the Sales Division
40 000 — 60 000 ₴ $1000-1500
Віддалена робота
Повна зайнятість
Компенсація навчання
Удалёнка
United Plumbing is a local Californian company specializing in water heater installation and repair, sewer/water line replacement. We are looking for an experienced dispatcher with the sales oriented approach.
Responsibilities:
- Maintain the service technician schedules and dispatch plumbers as service calls are completed.
- Be a coordinator between a call center and plumbers;
- Get a correct info from the client and identify the problem;
- Resolve high complexity problems;
- Maintain customer database, ensuring complete, accurate, and updated entry of information;
- Respond to customer inquiries regarding company schedule and requested lead, times, equipment service, and service invoicing, and general inquiries;
- Review completed service work orders for accuracy;
- Maintain a courteous demeanor with all customers and plumbers.
- Schedule: 2 shifts that are rotating every week: 7am — 5pm Pacific time, 11am — 8 pm Pacific time (5pm — 2am and 9pm — 6am Kyiv time), 1h break: 30, 15, 15 mins.
Requirements:
- Advanced English and fluent Russian;
- Two years of experience in dispatch and coordination;
- Decision making, schedule management, quick coordination of current tasks, timing;
- Excellent customer service skills;
- Ability to multi-task and work in a fast-paced environment;
- Experience in the plumbing industry is an advantage.
- Salary: $1000 (+$500 bonuses)
Please, conact me ONLY on Telegram Daria @wukelanren or Показати контакти +380662024731 .
Please, mention which opening you are applying for.
Daria
United Plumbing Перевірена
Будівництво
