Amazon Account Manager/Assistant

Our company is a leader in the unbreakable tableware market in the USA and Canada. With a collection of 12 premium products, our brand is trusted and used in over 100,000 homes across the country, combining durability with premium quality.

Our small but dedicated team includes the company owner, designer, PPC specialist, and logistician, supported by contractors when needed. We invest in our team's growth and development, creating an environment for proactive and independent professionals to thrive.

We are looking for a motivated and detail-oriented Amazon Account Manager/Assistant to oversee and optimize the day-to-day operations of our Amazon account. This role offers the opportunity for professional growth, with the potential to take on the role of managing the store in the future.

If you're ready to take ownership and actively contribute to the success of our brand, we’d love to hear from you!

Requirements:

• At least 2 years of experience managing Amazon Seller Central, including proven remote work experience.
• Strong understanding of Amazon FBA, PPC, and account health metrics.
• Proficiency in office software (Excel, Google Docs) and data analysis and tools such as Excel, Helium 10, Jungle Scout, etc.
• English proficiency at B2 level (both written and spoken).
• Knowledge and ability to use ChatGPT for task automation.
• Self-motivation, attention to detail, and a desire to grow with the company.
• Ability to work independently and manage multiple tasks effectively.
• Reliable computer, stable internet connection, and a comfortable workspace.

Responsibilities:

• Account Management:
• Create, optimize, and manage product listings (titles, descriptions, images, and keywords).
• Ensure all listings comply with Amazon’s guidelines and policies.
• Monitor and analyze account health metrics, addressing any issues proactively.
  

• Inventory management:
  
• Manage stock levels, ensuring products are available to meet customer demand with suppliers and ordering new products.
• Coordinate shipments.

• Provide customer support (responding to messages, managing reviews).
• Control and coordination of the team: PPC specialist, logistician, designer.
• Work with other platforms: Walmart, Shopify, Ebay, Etsy.
• Maintain and update the company’s social media accounts.
• Data Analysis and Reporting: analyze sales metrics and prepare reports.
• Create internal instructions and documentation.
• Other activities necessary for the successful operation and development of the store.
  

Working terms:

• Full-time, 35-hour work week.
• Flexible schedule, with availability from 8 AM to 12 PM Los Angeles time (6–10 PM Kyiv time).
• Opportunities for career growth and salary review every 6 months based on KPI performance.
• Company-sponsored courses and training programs.

Salary:  $1400 — $1800