Patient Engagement Manager

On behalf of our client, one of the world's 20 leading pharmaceutical companies, we are looking for a successful candidate to fill the Patient Engagement Manager position.

This position is in Kyiv, Ukraine. You will report directly to the Health Care & Market Access Head UA.

POSITION OVERVIEW: Key objective of the role is to foster, initiate and implement at local level the enhancement of patient centricity culture and process and to ensure that patient focus is integrated in all selected focus TAs (pipeline and business indications). 

BACKGROUND, REQUIRED SKILLS & CAPABILITIES:

• University degree in Healthcare, Life sciences, Health Economics, Public Health, or other relevant areas. 
• At least 5 years of experience in the pharma industry, preferably with previous experience in engaging with Patient Organizations and Patient Advocacy Groups or in related role such as governmental affairs, healthcare affairs, public affairs, communication, etc. 
• Experience from a customer facing role in another organization, such as contract research organization, patient organization, non-governmental organization, public organization, governmental organization etc. is a plus. 
• Demonstrable track record of leading projects and strategy preparation. 
• Knowledge of pharmaceutical products’ life cycle, local health care environment and legal and policy framework and familiarity with health technology assessment is essential for the role. 
• Advanced in English is a must. 
• Proven ability to work in a global, fast-paced setting, analytical skills, drive for cross-functional success and ability to clearly understand the need of patients and customers. 
• High level of integrity, empathy and patient centricity mindset. 
• Strategic acumen thinking. 
• Building networks and project management skills.

MAIN RESPONSIBILITIES:

• Identify and establish long-term relationships with local and national patient organizations (POs), active in focus-TAs, according to PE strategy and priorities. 
• Maintain a state-of-art PO stakeholder mapping for all focus TAs (pipeline and business indication). 
• Identify opportunities with POs, aligned with business priorities and with clear objectives, aimed at collecting patient insights, generating value for patients along the product life cycle and/or improving patient outcomes. 
• Align plans & activities with brand teams (and ICPs), ensuring the planned budgets for patient-related activities are accurate and supported cross functionally. 
• Provide local leadership, ensure integration of patient centricity approach and patient perspective in local strategies with broader objectives. 
• Cooperation with internal functions: Medical, Marketing, Market Access, Healthcare Affairs, Public Affairs, Commercial teams and other relevant OPU roles/functions (e.g. Compliance, Communication, Regulatory, Patient Safety, Customer Experience etc.). 
• Regular touch points with regional Patient Engagement Team and Community. 
• Cooperation with other external functions: collaboration with patients and patient organizations and other stakeholders such as scientific societies, HCPs, 3rd party vendors and agencies. 

Compensation Package & Conditions 

• Opportunity to bring more value to patients through innovative healthcare products that improve quality of life.
• Professional and career prospects.
• Competitive remuneration and a corporate bonus scheme.
• Insurance (medical/life/critical illnesses).