Domain:

VAS (Value-Added Services)

• Business Analyst Responsibilities:
• Identifying business needs and problems for new services based on stakeholder ideas.
• Analyzing issues and designing effective solutions.
• Introducing modern elicitation techniques and redefining BA approaches for improved requirement gathering.
• Collaborating with stakeholders using tools such as the Power-Interest Matrix and RACI Matrix.
• Managing functional requirements through Use Cases and SRS documentation (user stories not yet in use).
• Assessing risks related to synchronization with mobile operators.

Key Skills & Tools:

• Leading discovery phases for new projects.
• Collaborating with technical teams to design future-ready system architectures.
• Working with various AI models: ChatGPT, StabilityAI, Midjourney, Replicate, and n8n AI bots.

Achievements:

• Optimized internal processes to reduce integration issues with external APIs.
• Improved onboarding process for new team members.
• Delivered full-cycle support across the development lifecycle.
• Architected several projects, including:
  • AI-based Presentation Generator
  • AI-powered Photo/Video Editor
  • Gaming service with mobile app integration
  • Online content kiosk
• Developed a unified microservice-based system for managing all projects in a centralized platform.
• Designed effective ETL structures and Power BI reporting solutions.

Subject:

• TMS

BA:

• Collecting business problems and requirements to create something new
• Analyzing each problem and decomposing into small problems. Choose which of them are the same.
• Prioritizing problems for their importance with focus group.
• Creating propositions to solve the problems and present it to focus group.
• Demonstrating the design solving for proposition. Collecting choices about that and approvals.
• Creating tasks for It team, controlling them
• Analyzing solutions which was implemented

Acquired skills:

• SQL - making queries to get and consolidate information at analysis process.
• Rest API - working with local project API for checking data via Swagger

Subject:

• eCommerce

Lead:

• Controlling PMs from Magento department
• Helping with troubles which are included work with clients
• Planning development process according to each client and possibilities of team

Management:

• Set and control tasks for the team. Everyday meetings with the team.
• Make a web requirements for the project. Meetings with stakeholder of the project and make reports after them (meetings, stand up etc)
• Controlling budgets
• Managing risk
• Delivering solution to the client and making project releases.
• Taking part at Pre-sale process

Mobile Development:

• Taking part at full process management for developing Mobile app, from prototyping to releasing.

Acquired skills:

• Axure - Make a prototype for projects - Middle level.
• Rest api - working with Magento API for good understanding integrate process. All API documentation bring from Magento Swager. Making queries via Postman.
• GraphQL - working with GraphQL as an API for Mobile APP for good understanding integrate process.

Subject:

• eCommerce
• ERP
• CRM
• TMS

Management:

• Controlling tasks for the team. Everyday meetings with the team.
• Making a web requirement for the project.
• Controlling budgets
• Managing project risks
• Meetings with stakeholder of the project and make reports after them (meetings).
• Implementing Scrum methodology into management process and combining it with Waterfall to achieving development goals
• Implementing new version of documentations
• Taking part at Pre-sale process

Mobile Development:

• Taking part at developing documentation and prototype, and programming app.

Sales:

• Sales: learned and implemented SPIN methodology. Project Management: Practice with the Axure program to making a prototype.

Subject:

• eCommerce
• MLM projects
• Marketing

Management

• Set and control tasks for the team. Everyday meetings with the team.
• Controlling budgets
• Managing project risks
• Making a web requirement for the project.
• Meetings with stakeholder of the project and make reports after them (meetings).
• Taking part at Pre-sale process

Email marketing:

• Creating mailshots for potential and existing clients;
• Seting up mail servers
• Planning mailshots and developing mail strategy
• Analyzing statistics for open, click on the URL actions.
• Finding new Mail services and separating mailshots on them

Website:

Working with CMS (Wordpress);

• Prestashop,
• Click&Pay,
• WooCommerce - creating products, categories and use them on pages.

Microsoft Office:

Word, Excel, Access - working with databases.

Social networks:

Twitter and Facebook - posting news, or managing articles.