• participation in preparation and analysis of documentation (requirements, functional specifications, user's guides, parameterization guides, testing scenarios (UAT, FTV)) in closer cooperation with local Business Units and international IT;

• complex analysis and expertise of business data and intersystem interfaces (blueprint/local systems) in scope of incident management and problem management;
• preparation and implementation of ad hoc DB queries on demand of Business Units (e.g. scenarios re-creation for Internal Audit unit);
• adaptation and local implementation of group projects and initiatives;
• cooperation and interaction with foreign colleagues and vendors of blueprint systems (email, phone calls, video meetings);
• coordination of Business Units during testing activities.

Administration of workstations, desktops and laptops ,based on Microsoft Windows family OS, Ensure uninterrupted work of critical services 24/7, fulfillment of user requests according to SLA. An inventory of the equipment of the bank. Minor repairs office technics. Wide experience in managing conflict situations as well as office devices failure (PCs, laptops, printers, MFD etc.), and also in software.

Ensure uninterrupted work of second line support unit on "Astelit" project. Training of the second line support employees. First line support consultation. Writing manuals and technical documentation. Monitoring of tickets. Ensure uninterrupted work of critical services 24/7. VIP Users support (over 50).Weekly creation and preparation of reports.Administration of servers, workstations desktops and laptops ,based on Microsoft Windows family OS

Installation and configuration the National Bank applications. Administration of banking applications, software systems, database, different bank reporting. Writing manuals and technical documentation. Ensure uninterrupted work of critical services 24/7. Training of the application users. Weekly creation and preparation of reports. Preparing of documentation for projects such as implementation of a new software system. Knowledge of the backup technology and protect the information. Backup and storage of banking information. Support and improvement FoxPro report.

Administration of servers, workstations desktops, based on Microsoft Windows family OS. Users support. Servicing office equipment, ATS, radio stations. Order and purchase of computer and office equipment, as well as clearance permits andcontracting.

Repair, adjustment and preventive maintenance of computer, office equipment in the courts of the city and Mykolaiv region, the design, configuration and administration of local area networkin the courts of the city and Mykolaiv region. Installation and configuration of specialized software in the courts of the city of Nikolayev and the region.