Successes:

• Personal design & develop Jira Service Desk portal
• New level of solves for newcomers

Responsibilities:

• Control from recruitment to start-up of new staff (equipment/delivery/set-up/access)
• Jira - site admin(Cloud\Apps\Automation\Customization)

Creation of a technical support system:

• Design and creation of a technical documentation project.
• Introduction and refinement of the project in all phases of testing.
• Support during and after the project. According to the terms of the contract. y

• Full circle build SD team (ITSM\KPI\Ticket system)
• Jira + Bot telegram, Skype
• IT project for an Israeli company for 3D modeling of the Garden and House Search for companies for a specific development of Unity

Successes:

• Build-ed full circle Ticket system (OTRS6\Calls\Emails\requests optimization)
• Founded solution for good Site's support

Responsibilities:

• Assistance to office staff + remote and external services(~2000 employees)
• Coordinate IT support (Admins\HD\SD\DevOps)
• Procurement and database maintenance

Successes:

• Farm assembly + debugging reduced from 2h to 22min
• Increased the profit of cards up to 12% + Reduced power consumption by up to 18% + stability (BIOS cards)
• Replaced manual work with CMD scripts (upgrade farms\bios\replace)

Responsibilities:

• full support hardware and software of farms
• coordinate manufacture farms and sales
• ticket system for admins\night guards based on Google forms\scripts\gmail
• cmd \ bat \ vbs packages and files for automation

Successes:

• From a Call-center operator to HD Supervisor in 1.5 years
• Several ideas implemented in the bank

Responsibilities:

• Detailed knowledge of bank products (individuals, in particular plastic cards and salary projects)
• OnLine support and assistance to bank (branch) employees in solving client problems, chat mode \ dialing, text requests \ applications
• Manage and teach team

Successes:

• Increase shops in the shopping malls from 1 to 3 for 4 y and got who-sale
• Created little manufacture own souvenir goods
• Developed and field-in online shop

Responsibilities:

• Accounting for employees and the company
• Controlling purchases, production, sales

Successes:

• Raised sales
• Increased service turnover

Responsibilities:

• compiling price lists and reviewing competitors
• Supervise employees
• Financial reporting for the shift

Successes:

• Increased sales at accountable locations
• range expansion

Responsibilities:

• Material accountability by location
• Purchasing and sales assistance
• supervising employees