I spent a year working as a freelance video editor — creating gaming and entertainment content for YouTube channels in DaVinci Resolve, producing AI voiceovers with ElevenLabs, and coordinating with producers. This taught me how to manage deadlines, organize my own workflow, and take full responsibility for the quality of the final product.

I have commercial experience in technical support at Namecheap, an international IT company, where I spent a year working in the Domain Department. On a daily basis, I assisted English-speaking clients via live chat with domain registration and transfers, DNS configuration, billing, and account management. This experience gave me a solid understanding of DNS, domain infrastructure, and delivering customer service in a technical environment.

— Confident Windows administration

— Networking fundamentals: TCP/IP, DNS, DHCP, VPN, proxy servers

— Experience with virtual machines (VirtualBox, VMware)

— CRM and ticketing systems, remote access (RDP, TeamViewer)

— Understanding of domain infrastructure and hosting