Collaborated with cross-functional teams to quickly resolve tracking issues.
Scheduled pickups and deliveries, optimizing routes to save time and costs.
Managed calls and emails, ensuring fast and professional customer support.
Supervised a team of 4, improving efficiency and on-time deliveries.
Identified process gaps and implemented solutions to cut costs and boost customer satisfaction.

Entered load details into the system and assigned dispatchers.
Monitored shipments, updated status, and kept clients informed.
Closed loads on time and sent proof of delivery to clients.
Helped with broker–carrier agreements and paperwork.
Supported drivers and assisted with issues on the road.
Answered calls and emails, providing quick and helpful service.

Scheduled and dispatched drivers, optimizing routes for speed and efficiency.
Tracked shipments and provided timely updates to clients and drivers.
Communicated with drivers, giving instructions and solving issues on the road.
Supported clients by quickly responding to questions and concerns.
Worked with the team to improve processes and boost efficiency.

Organizing and managing vehicle schedules and routes.
Monitoring on-time and smooth transportation operations.
Registering and processing transportation orders and requests.
Maintaining delivery documentation and reporting.