Працював в 7 компаніях   22 роки 11 місяців

Недержавні організації / NGO, Транспорт та Логістика, Енергетика та Енергоносії, Освіта, Торгівля оптова / Дистрибуція / Імпорт-експорт

IT Officer

DAI, Pro-Integrity - USAID/UK International Development Activity

Недержавні організації / NGO

10 місяців

07.2024 - до теперішнього часу

  • Establish local office IT networks based on Cisco Meraki devices (WAN and LAN connections) and ensure the security of IT systems.
  • Configure staff laptops and work with home office (OIMT) to configure additional laptops received in the field.
  • Troubleshoot ad hoc IT requests for support in the field, including mobile phones, laptops, etc. (Freshservice ticketing system).
  • Ensure server application maintenance (hardware integration, Windows server maintenance, antivirus maintenance and monitoring, backup services).
  • User support and training (60+ staff members).
  • Management and supervision of support provided by local companies (ISP and other providers or IT services).
  • Assist office Coordinators in properly inventorying IT equipment.
  • Help with the procurement specifications and SOWs for IT procurements per DAI standards.
  • Support annual IT inventory and software audits.
  • Following all policies and procedures set forth in the activity’s Field Operations Policy Manual and DAI Operations Manual.

IT Coordinator

HIAS Ukraine

Недержавні організації / NGO

1 рік 10 місяців

08.2022 - 06.2024

  • Developing and implementing technology solutions for various projects/operational needs of the organization.
  • Developing and maintaining installation and configuration procedures.
  • Maintains up-to-date inventory of computer equipment and software and provides information to management to support budgetary decisions.
  • Supporting network equipment – Cisco Meraki.
  • Dealing with vendors regarding provided IT services.
  • Assisting end-users in troubleshooting and solving common hardware and software problems (80 staff members in 1 central and 3 remote offices).
  • Instructing and providing trainings to employees in the proper use of IT related software and hardware.
  • Maintaining close coordination with HQ IT peers to implement global IT projects.

IT Manager Ukraine

Click Aviation Network

Транспорт та Логістика

3 роки 6 місяців

01.2019 - 07.2022

  • Developing and implementing technology solutions for various projects/operational needs of the organization.
  • Developing and maintaining installation and configuration procedures.
  • Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Supporting physical servers and networking equipment; ESET centralised antivirus solution; configuration and maintenance of Juniper firewall (VPN to HQ, dual ISP traffic share and failover); IPBX Yeastar configuration and maintenance.
  • Managing IT staff (1 post).
  • Assisting end-users in troubleshooting and solving common hardware and software problems.
  • Running inventory database - procurement, maintenance and disposal of IT hardware.

ICT Engineer

ENI Ukraine

Енергетика та Енергоносії

3 роки 10 місяців

02.2015 - 12.2018

  • Support to the users and delivery of local IT services in two offices (Kyiv and Lviv). Monitoring scope of services provided by HQ agreed in SLA. Annual evaluation of such services based on business demand. Incidents reporting and resolving in co-operation with IT team in HQ.
  • Maintenance of IT hardware including workstations, laptops, videoconferencing facilities, IP phones, printers, etc.
  • Supporting physical and virtual (VMware) servers, McAfee ePO antivirus solution, HP data protector for data backup, Netapp hardware for data storage.
  • IT induction for new staff members. Training on use of standard software packages.
  • Updating existing local IT policies and procedures to be aligned with the HQ standards.
  • Budgeting and monitoring IT expenditures. Dealing with 3rd parties on providing external IT services.
  • Assets management – procurement, maintenance and disposal of IT hardware according to corporate standards.

IT Manager

British Council Ukraine

Освіта

6 років 1 місяць

12.2008 - 01.2015

  • Delivery of agreed IT services for internal and external customers in Ukraine (Kyiv and three regional offices) to defined and agreed quality standards; enabling the operational teams to meet their business objectives by assuring availability of IT platform that allows for efficient internal and external communications, teamwork and co-operation.
  • Support to regional IT HUB located in Poland (IT support for 75 countries) – remote support to users in countries under HUB responsibility.
  • Projects Management and Support to Project implementation. Implemented projects:?
  • Panasonic office PABX (Voice mail, call statistics server, IP telephony) – tender, contracting, installation and maintenance;
  • Support in implementing SAP system;
  • Support deployment of new servers in Kyiv and three regional offices (Back and Front DC, etc.) – both physical and virtual;
  • Support in implementing global service desk based on ITIL standards (Incident management, Problem management, Change management, Release management);
  • Implementation of Cambridge University computer based exams – hardware procurement, software setup, pilot tests along with Cambridge University engineers, running and support for current live tests (both at British Council premises and off-sites);
  • Presentation and classroom fit-in equipment in line with requirements for project activities and educational process – technical solution and market research, procurement, deployment and maintenance;
  • Internet fiber optic leased line – market research, tender, approval with Global IT HUB confirming security standards and usage terms, installation, maintenance;
  • Wi-Fi solution for the office building (back office and guest access) based on Fortinet equipment (UTM device and access points). Technical solution and market research, procurement, installation and configuration.
  • Technical administration of IT systems in Ukraine (Kyiv and three regional offices) to corporate standards assuring their availability, stability and efficient operation. Provision of ad-hoc remote technical support during weekends and unsocial hours. Ensuring a small number of non-technical colleagues (Elevated users) are trained to carry out essential IT tasks when local IT staff is out of British Council premises.
  • Managing, maintaining and supervising the integrity and security of the computer and telecommunications environment and networks in Kyiv; maintenance of office access card system.
  • Managing IT risks and acting as the IT Security Process Owner in Ukraine (Kyiv and three regional offices); ensuring staff awareness of best practice and adherence to IT Security Policy and Standards.
  • People management - line management of IT Team (one post in Kyiv and three in regions) ensuring outputs are achieved and standards are met.
  • Procurement, management and supervision of IT resources and assets, including contract management.
  • Finance - management of IT budget in compliance with corporate financial guidelines.

Director (own business)

Illan PV

Торгівля оптова / Дистрибуція / Імпорт-експорт

3 роки

11.2005 - 11.2008

  • Managing 7 staff members.
  • Planning volume of retail (i.e. packing production, warehouse stock, volume of advance delivery) to be balanced with the production capacities of manufacturer and agreed clients’ credit lines.
  • Management of supply and delivery to the production.
  • Dealing with clients claims re product placement. Negotiating marketing strategy and allocation of funds for promotion of agreed range of products.
  • Operational management of the owned and hired transport to ensure goods are delivered to warehouses and retail within the agreed timeframe, ordered quantity and quality.
  • Finance planning and budget management.

IT Manager

A.V.K. Kyiv

Торгівля оптова / Дистрибуція / Імпорт-експорт

3 роки 3 місяці

07.2002 - 10.2005

  • Managing IT staff (1 post).
  • Development and implementing of the company standards into data processes, security instruments and office operation.
  • Conducting market research to choose suppliers.
  • Development, implementation and supporting of the office network based on different Windows Server editions (NT/2000/2003).
  • Installation, configuration and further support of the company accounting system (1С: Enterprise 7.7 SQL).
  • Developing CRM project (sales using Handheld PC).
  • Realized projects:
  • terminal server;
  • company account system 1С: Enterprise 7.7 SQL;
  • CRM system (Handheld PC for sales representatives).
  • Installation of software and provision of support to users.
  • Installation and technical support of servers: file server, SQL server, mail server, internet gate server, terminal server (NT/2000).
  • Provision of direct support and assistance to IT users.

Ключова інформація

Windows Server administration (AD, DNS, etc...)

Network devices installation and configuration - Cisco, Juniper, Fortinet, Ubiquiti, MikroTik.

ITSM systems - ServiceNow, Freshservice.

ITIL V3 Foundation certificate.

Asset management.

IT budgeting.

Навчався в 1 закладі

Навчально-науковий інститут міжнародних відносин КНУ ім. Т. Шевченка

Міжнародна інформація, бакалавр міжнародних відносин

2002

Володіє мовами

Англійська

вище середнього

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Курси, тренінги, сертифікати

Basic OSINT

2025

MikroTik Certified Network Associate

2025

VMware vSphere and Horizon view

2016

Software testing

2016

10964C: Cloud and Datacenter Monitoring with System Center Operations Manager,

2015

ITIL V3 Foundation certificate, EXIN

2011

ITIL Fundamentals v.3 – Principles of the Company IT Department Organization

2011

Negotiations and Assertiveness skills

2010

M2279: Planning, Implementing and Maintaining A Microsoft Windows Server 2003 Active Directory Infrastructure

2009

Strategy of organization and practical logistic instruments

2005

M2274 Managing a Microsoft Windows Server 2003 Environment

2004

NT-CCNA Building Cisco Routing and Switching Networks

2003

Додаткова інформація

Водійське посвідчення

Category B

Захоплення та інтереси

Volunteer EURO-2012

Євгеній Ірекович

IT Specialist

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