i have confident verbal communication skills as demonstrated by delivering presentations in front of a large group , feeding back proposals and negotiating improvements to processes across different departmentsi have had experience leading people on several projects as part of my job. researching skills : i have experience of and talent for investigating , analyzing and researching a variety of different processes and offering practical improvements and solutions for the benefit of the business. manages the administrative and non - judgmental tasks related. provide assistance to staff when needed and handle applicant escalations. liaise with various support functions to handle team related queries. skillfully managed administrative tasks. provided assistance and support to staff when necessary , resolved escalated situations between clients. communicated with various support services to handle team requests to process team requests. ensured the provision of value - added services to achieve the goals business. excelled in managing the day - to - day activities ( administrative and functionalwindows xp , 7 , 8 , 10 internet , outlook express , microsoft word , power point , opera , internet explorer , mozilla firefox , etc