- Leading internal optimization initiatives to enhance integration processes.

- Documenting testing procedures meticulously.

- Conducting hands-on integration work and rigorous API testing.

- Providing mentorship and conducting thorough code reviews for team development.

- Overseeing seamless integration of software solutions with healthcare systems.

- Facilitating the gathering of requirements for successful integrations.

- Designing and implementing integration solutions utilizing APIs and other technologies.

- Prioritizing data accuracy and system performance during integrations.

-Contributing to the successful integration of clients using HL7 and FHIR Cerner APIs.

- Handling passenger concerns with professionalism and efficiency during irregularities.

- Assisting team members with less common inquiries.

- Utilizing extensive knowledge of company protocols and operational procedures.

- Assisting Norwegian Airlines passengers with diverse inquiries.

- Providing comprehensive support in navigating various aspects of the travel experience.

- Addressing queries related to booking procedures, baggage allowances, and flight schedules.