Providing exceptional service to English speaking patients through inbound calls. Scheduled appointments, effective coordination with medical staff for optimal care. Ensuring clear communication between patients and doctors, improving understanding. Maintained accurate patient records and logbooks.Used office software to optimize interactions and scheduling.Accomplishments:Increased patient satisfaction by providing high quality service in a native English environment.Improved appointment scheduling efficiency through strong communication strategies. Managed a large number of challenges while demonstrating accuracy and strong multitasking skills.

Assisted students in setting academic and career goals, guiding them toward suitable courses and universities. Provided personalized support throughout the application process, including course selection and documentation preparation. Advised on admission requirements, deadlines, and financial aid options. Coordinated with educational institutions for accurate and timely application submissions. Conducted consultations and workshops to prepare students for interviews and exams. Maintained current knowledge of international education systems and scholarship opportunities. Achievements: Enhanced student satisfaction through tailored support, leading to positive feedback and referrals. Developed resources and workshops that improved students' understanding of the admissions process.