• Management of 2 projects simultaneously
• Staffed and managed a team of up to 15 people.
• Defined project scope, goals, and deliverables.
• Created a detailed project plan with tasks, timelines, and milestones. Adjusted the plan on a regular basis.
• Identified and mitigated potential risks.
• Managed delivery according to project timeline.
• Managed testing and implemented quality control procedures.
• Maintained communication and collaboration between different teams participating in the project.
• Established communication channels and reporting procedures.
• Communicated with stakeholders (clients, team members, executives). Reported daily/weekly status updates to stakeholders.
• Facilitated meetings and presentations.
• Assigned tasks, delegated responsibilities, and managed team performance.

Organized cooperation and teamwork within the project according to Scrum/Kanban.

Role: Delivery Coordinator, Error Manager, Test Manager

• Communicated with the client
• Managed delivery according to project timeline.
• Maintained communication and collaboration with the project stakeholders
• Identified project risksPerformed triaging, troubleshooting, logs and requirement analysis of incoming issues
• Provided clear and comprehensive feedback about the problem
• Managed issue tracking and coordinated the resolution of issues with the development team
• Oversaw end-to-end defect management process; ensuring the proper hand-offs and coordination between project teams
• Managed the prioritization of tasks and queue workload for development teams
• Created test cases for filling gaps in the tests coverage
• Improved test cases quality, structure, and traceability
• Managed the project testing; maintained the product quality
• Provided weekly reports on the testing results and overall project quality

Roles: QA Manager, Team Lead, Senior QA

• Managing a team of 40+ testers
• Working closely with customer QA Leads to plan and coordinate testing activities
• Hiring and training of new employees
• Manage the allocation of QA resources across different projects
• Managing and maintaining bugs in JIRA while communicating bugs to development teams
• Review problem reports created by the QA team and prioritize the severity of each issue
• Working with other Departments to troubleshoot issues
• Coordinating inter-departmental efforts to determine project health, formulate action plans, and determine schedule impacts
• Providing daily/weekly/monthly status reports: Test plan/Test suite status, team reports, high-priority issues, etc
• Developing Test Plans and Procedures:
• - Analysis of technical specifications and translating into customer use-case scenarios
• - Writing clear and efficient test cases in TestLink to cover Feature Requirement Documents
• Has assisted in testing support during the development phase for several major projects
• Training and leading groups of testers to test New Features
• Performed regression, functional, UI, usability, performance, ad-hoc, exploratory and customer-impacting features
• Writing bug reports in JIRA clearly to communicate software issues