Працювала в 3 компаніях 4 роки 4 місяці
Інтернет, Готелі / Ресторани / Розважальні комплекси, Туризм / Подорожі / Пасажирські перевезення
English tutor
Freelancer
Інтернет
4 роки 3 місяці
09.2020 - до теперішнього часу
As an English private tutor, I am helping students improve their English language skills. I tailor online and offline lessons to meet individual learning needs, focusing on grammar, vocabulary, reading, writing, and speaking. I develop engaging lesson plans, track student progress, and provide constructive feedback to enhance their understanding and confidence in English.
Administrator of the hotel and restaurant
Doyle Collection
Готелі / Ресторани / Розважальні комплекси
1 рік 1 місяць
06.2023 - 07.2024
Being promoted to the Restaurant Head Host, I managed the front-of-house operations, ensuring a seamless and exceptional dining experience for guests. My responsibilities included coordinating reservations, managing seating arrangements, and handling guest inquiries with professionalism and courtesy. I excel in using OPERA, SevenRooms and Prommt systems to optimize operations and enhance customer service. My role involved supervising and training staff, maintaining high service standards, and implementing improvements to boost customer satisfaction and repeat business.
Flight attendant
Ryanair
Туризм / Подорожі / Пасажирські перевезення
3 місяці
07.2022 - 10.2022
As a flight attendant, I was responsible for ensuring the safety and comfort of passengers throughout the flight. I conducted pre-flight safety checks on emergency equipment and made sure the cabin was clean and stocked with necessary supplies. Before takeoff, I greeted passengers, helped them find their seats, and assisted with storing their luggage. I also gave safety demonstrations, explaining how to use seatbelts, oxygen masks, and emergency exits. During the flight, I served meals, snacks, and drinks while addressing any passenger requests. I closely monitored the cabin to handle any issues and maintain order, particularly during turbulence or emergencies. In case of medical situations, I was trained to administer first aid and offer assistance. After landing, I helped passengers disembark and checked the cabin for any items left behind. I reported any incidents or safety concerns to the airline staff. Additionally, I regularly attended training to stay updated on safety protocols and customer service skills.4o
Ключова інформація
Rapid adaptability to new systems
Empathy-driven communication
Strategic organization and multitasking
Precision in evaluation
Leadership with a human touch
Passion for lifelong learning
Global perspective and cultural sensitivity
Навчалась в 1 закладі
Харківський національний економічний університет імені Семена Кузнеця
Міжнародні відносини, суспільні комунікації та регіональні студії
Харків, 2024
Володіє мовами
Англійська
вільно
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
120-hour TEFL course | Accredited TEFL Certificate
Німецька
нижче середнього
Польська
нижче середнього
Українська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
120-hour TEFL course | Accredited TEFL Certificate
Understanding of Teaching Methodologies
Lesson Planning
Classroom Management
Assessment Skills
Cultural Awareness
Language Skills Development
Practical Teaching Experience:
Career Essentials in Administrative Assistance by Microsoft and LinkedIn
Катерина
Катерина
Преподаватель английского удаленно
Одеса
повна зайнятість, неповна зайнятість, проектна робота
Характер роботи: стажування / практика, віддалена робота, гібридна
Оновлено 2 місяці тому