Працювала в 10 компаніях 10 років 9 місяців
Недержавні організації / NGO, Автомобільна промисловість та Автобізнес, Медицина та Охорона здоров'я, Краса / Фітнес / Спорт
Case manager for returning children and youth
Public Association “Ukrainian Network for Children's Rights”
Недержавні організації / NGO
5 місяців
09.2025 - до теперішнього часу
*Conducting an initial assessment of the situation of children and young people who have returned or been returned from the temporarily occupied territories of Ukraine.
*Collecting, verifying, and systematizing personal and social data for case formation.
*Conducting interviews with children, young people, and their families to identify needs, risks, and resources.
*Developing individual support plans (case plans) taking into account the age, psychological state, and life circumstances of the child.
*Coordinating interaction with state structures (child welfare services, social service centers, local government bodies, educational institutions, medical institutions).
*Assisting with paperwork: restoring certificates, identification codes, IDP certificates, school records, etc.
*Organization of access to humanitarian, legal, psychological, and social assistance.
*Monitoring the adaptation of children/young people to their new environment, regular updating of cases.
*Providing emotional support to children who have experienced occupation, loss, or separation from their families.T
Specialist from an IDP settlement
RCC
Недержавні організації / NGO
8 місяців
01.2025 - 08.2025
- Communicate with local and regional authorities on IDP resettlement and support issues.
- Cooperation with non-governmental organizations (NGOs) in the region to coordinate assistance and implement support programs for IDPs.
- Coordination, administration and monitoring of collective centers and social housing, ensuring their proper functioning.
- Organize and administer the evacuation of the population to Vinnytsia region, including communication with relevant services.
- Resettlement and social support of IDPs in the process of integration into the community, providing the necessary information and assistance.
- Planning and effective organization of work, optimization of processes to increase efficiency.
- Compliance with established procedures and quality standards in the field of humanitarian assistance and support to IDPs.
- Continuous training and development of professional skills, participation in trainings, seminars and exchange of experience.
- Time management and the ability to work under high pressure, quick response to changing circumstances.
- Controlling the quality of work and processes, identifying and eliminating deficiencies in work.
- Adherence to corporate culture and values, ensuring teamwork and ethical standards.
- Setting priorities for the effective implementation of tasks, a strategic approach to planning.
- Implementation of new solutions to improve processes, use of innovative approaches to increase efficiency.
Schools Account Manager
GoGlobal
Недержавні організації / NGO
1 місяць
01.2025 - 02.2025
- Development of partnerships with educational institutions
- Coordination of educational programs and projects
- Communication and interaction with participants of the educational process
- Organization of educational events and trainings
- Administration and analytics
- Marketing and information support
- Support of GOGLOBAL corporate standards
Project Officer (СССМ)
ACTED
Недержавні організації / NGO
8 місяців
05.2024 - 12.2024
- Supporting and coordinating with humanitarian partners working with IDPs.
- Establish and maintain close cooperation with humanitarian organizations providing assistance to IDPs.
- Ensure coordination of activities with partners to avoid duplication of efforts and increase the effectiveness of assistance.
- Maintaining constant contact with local, regional and national authorities to coordinate plans and actions to support IDPs.
- Ensure that the project complies with applicable legal requirements and policies.
- Establishing mechanisms for resident participation and strengthening coordination and relations with IDPs.
- Developing and implementing mechanisms that will facilitate the active participation of IDPs in decision-making related to their community.
- Stimulating trust building and open dialogue between IDPs and local communities.Organize regular meetings with collective sites' residents.
- Hold regular consultations and meetings with residents of collective centers (CCs) to identify their needs, discuss problems and suggestions for improving living conditions.
- Providing feedback and monitoring the satisfaction of residents' needs.
- Support the creation of a complaint and response mechanism (CRM/CFM).
- Developing, implementing and monitoring the effectiveness of the complaints and response system to ensure transparency and accountability in working with IDPs.
- Ensure prompt consideration and resolution of problems faced by residents.Ensure effective teamwork.
- Coordinate the activities of the CCCM team, maintain communication and ensure an appropriate level of cooperation between all team members.
- Promoting the professional development of team members and creating conditions for their productive work.
Project Assistant (CCCM)
ACTED
Недержавні організації / NGO
2 роки
05.2022 - 04.2024
- Participation in activities to assist in the management of collective centers, coordination with the heads of collective centers; implementation of a feedback mechanism in places of compact residence, responding to the needs and complaints received from IDPs;
- identify vulnerable residents of collective centers and refer them to specialists who can provide them with the necessary assistance;
- conducting regular monitoring of places of compact residence of IDPs;
- distribution of humanitarian aid to collective centers;
- organizing meetings and phone calls with center coordinators;
- Interaction and coordination with local authorities, recipients of assistance, communities, humanitarian organizations, etc. to avoid duplication;
- involving IDPs in the management and active participation in the life of the community and collective centers;
- assistance to the engineer in the development and implementation of projects for the modernization, repair and maintenance of collective centers;
- involvement of residents of collective centers in the project at the Kvadrat youth center, using the IDEAS BOX provided by the partner;
- Interaction and coordination with center coordinators to collect detailed and reliable information about the needs of IDPs;
- coordinating and monitoring the distribution of in-kind assistance in accordance with the needs of IDPs;
- support in managing the available goods in the warehouse.
Enumerator
ACTED
Недержавні організації / NGO
2 місяці
03.2022 - 04.2022
- Conducting interviews necessary for the assessment;
- Ensure accurate recording of data and responses from beneficiaries;
- Conducting interviews with beneficiaries;
- Coordination with coordinators of collective centers to collect detailed and accurate information on the needs of IDPs;
- identifying needs and gaps in the work of collective centers;
- organizing regular meetings or phone calls with the coordinators of the centers;
- Identify new collective and reception centers in the city and region.
Administrator
Bosch Auto Service Autohelp
Автомобільна промисловість та Автобізнес
3 роки 1 місяць
03.2019 - 03.2022
- organization of office work;
- work in the CRM system of the service, preparation of daily, monthly reports on the provided transportation services, visits to ensure the timeliness and accuracy of the information provided;
- Scheduling of meetings of clients and staff, preparation of meeting minutes and reports;
- preparation of motivational and training information for service employees;
- conducting cash transactions and settlements with accountable persons, primary documentation;
- managing Facebook, Instagram, buzz and the company's website, working with reviews.
Accountant
ТОВ "Соцаптека"
Медицина та Охорона здоров'я
1 рік 7 місяців
07.2012 - 01.2014
- Preparing and submitting tax and statistical reports;
- fulfillment of orders of the chief accountant;
- work with primary documentation; cash management;
- tax and accounting records;
- accounting of settlements with suppliers;
- work with primary documentation;
- cash management.
Economist
ЦПМСД №6
Медицина та Охорона здоров'я
6 місяців
11.2011 - 04.2012
- preparation and approval of financial statements and estimates;
- cash transactions;
- settlements with accountable persons.
Accountant
ПП "Престиж Груп"
Краса / Фітнес / Спорт
1 рік 9 місяців
02.2010 - 10.2011
- accounting and reporting;
- searching for customers and suppliers and coordinating work with them;
- training of employees.
Ключова інформація
- Excel
- Microsoft office
- Outlook
- Sharepoint
- Teams
- TRELLO
- CRM
- 1C
Навчалась в 1 закладі
Vinnytsia Institute of Trade and Economics of Kyiv National University of Trade and Economics
specialty “Public Finance”
Vinnytsia, 2009
Володіє мовами
Англійська
середній
Українська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
Course: "Education in Emergencies"
Acquired skills in restoring educational processes during emergency situations, particularly in the context of internally displaced persons and children who lost access to schooling. This experience provided me with practical knowledge in humanitarian response, including crisis planning, cross-sectoral coordination, and adaptation of educational programs.
Training on needs assessment, developing individual support plans for children, case management, mental health, social security and reintegration, and reintegration specifics
Training course “Building a positive outlook on life: features of implementing the program with adolescents and young people”
Training course: “Prevention of suicidal behavior among adolescents”
Zero Tolerance for Gender-Based Violence: Response and Prevention
Completed specialized training focused on identifying, responding to, and preventing gender-based violence (GBV) in humanitarian contexts. Gained practical knowledge of survivor-centered approaches, protection mechanisms, and interagency coordination in emergency situations.
Training on GBV prevention and response (UNHCR)
IMC PFA ToT psychological training for World Vision program partners
A psychological course on working with refugees and IDPs by Olena Tararina
Managing the humanitarian project cycle: Project planning and implementation (RedrUk)
Training on the use of IDEAS BOX from the Library without Borders
Training in first aid and rescue operations (Maltese Aid to Ukraine)
Accountability to affected populations (AAP) (RedrUk)
Humanitarian project cycle management: Monitoring and evaluation (RedrUk)
Managing the humanitarian project cycle: Project identification and development (RedrUk)
Course on emotional intelligence (by O. Karasenko)
Cybersecurity basics for civil servants
Business skills development course within the framework of the project “Economic opportunities for people affected by the conflict” (grant project)
Training “Information Technology in Business” at Vinnytsia National Technical University with the participation of the Nord University Business School (Norway)
Marketing course from the educational laboratory
Додаткова інформація
Hobbies and interests
Psychology, art therapy, construction
Kateryna
Kateryna
Project Officer, Coordinator

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