Line manager and technical coordinator of social support teams in Poltava and Kremenchuk humanitarian centers, during their activities in the areas of General Protection and Child Protection. Planning and coordination of the teams' work, reporting on the work done, supervision of social support, maintaining relations with the UNHCR Dnipro Field Office; monitoring compliance with the standards and rules of case management established by UNHCR and the National Protection Cluster; organizing the teams' activities in terms of internal and external referrals in the field of Protection; ensuring the processes of registration and delivery of IPA, NFI and additional rehabilitation means to the recipients of services.

Line manager for Lviv Case Management team (11 employees) and technical advisor for Case Management teams in Vinnytsia, Cherkasy and Dnipro Field Offices (32 employees). Coordination in the use and development of case management tools, SOPs, ensuring compliance with the donors' and the National Protection Cluster's rules. Monitoring and learning, reporting on program activities. Representation of the organization at the national and local levels (within the scope of competence).

Line manager and supervisor for the Lviv Case Management Team (9 employees). Planning the work of the team, technical support for employees (group and individual), monitoring and auditing, organization of logistics processes, preparation and submission of reports. Representing the team and establishing relationships with external actors at the local level.