• Working in a non-government organization.

Since January 2024, I joined the DRC, specifically the team in mine victim assistance. With the help of in-depth interrogators, I assessed the needs of victims and prepared financial and dispute documents for assistance. Over 100 cases were processed in a year and a half. I participated in the development of standard operating procedures for the VA team and the development of the mine casualty assistance strategy. During my work in DRC I have conducted more than 50 Age, Gender, and Disability (AGD) Inclusion trainings for different categories of participants (teachers, children and community members). He was an active participant in discussions on the development of an information company and data aggregation platform for mine victims.

In September 2022, I became a co-founder of the Education Communications Centre, a non-government, non-profit organization. I went through all the stages of creating and developing policies for the organization's operations. The organization is successfully implementing a grant from an international donor.

• Chief operating officer.

I managed business processes that I developed or implemented in the company's operations. There were 14 people in the team. I was engaged in creating successful communication between clients and employees of the company. I consulted on adapting clients' business processes for automation. Also, I resolved administrative issues: office rent, payment of utilities and communications. In addition, I worked with claims and complaints and completed development of business process under the client's order. I developed procedure from assessment to the final implementation at request of the clients. With the advent of Covid I have been able to move the entire office to remote working whilst maintaining the quality of work.

I formalized and described business processes, which reduced the number of deadline violations and errors in the finished product. Furthermore, I implemented IP telephony and created a telephone support line system.

• Quality engineer.

I worked on several projects at the same time; tested mathematical models of network marketing; worked with several diverse teams: created and updated test documentation; planned the release of updates depending on readiness and load.

• Bank work.

I managed 8 departments of various sizes. I was in charge of than 30 people. I monitored KPI performance and conducted negotiations with clients of the corporate sector on cooperation. I worked with debtors and assessed the risks of lending.

• Work in the public sector.

I engaged in tender work for the development of local infrastructure and worked to draw up a program of socio-economic development. Also, I participated in the work of the Commission for Supervision of Trade and worked with citizens' appeals. While studying at the university I worked as a system administrator of a computer class and one season as a pioneer leader in the children's camp "Solnechny".