Dispatcher of Trucks (Stepdecks, Reefers, DryVans)

Responsibility of over 8 drivers .

Organization of delivery across Europe and the United States.Planning and monitoring of routesDriver coordination in real time, online support, decision-making in force majeure or non-standard circumstances.Control of transport document flow.Preparation of reports for the day/period.Work with drivers.I also pitched my company's service to prospective clients, educate them on how my company can provide solutions to there logistic challenges. I also made sure our clients felt heard and supported, building relationships that lasted. Every day, I searched for new leads and ways to introduce our services to more people. I took the time to understand our offerings inside out, finding genuine ways to show their value to our clients. When it came to closing deals, I put my negotiation skills to work, always aiming for fair outcomes. Alongside all this, I stayed updated on market trends, eager to adapt and learn as needed. In my two years of experience as a logistician, I've had the opportunity to work on a variety of challenging projects that have helped me develop a strong foundation in logistics management. I coordinate with suppliers, manufacturers, distributors, and transportation providers to ensure seamless movement of goods from origin to destination.

I ensured our clients felt supported and valued, serving as their primary contact. Each day, I understood their needs, seeking ways our services could benefit them. Negotiating contracts and agreements was also a part of my role, always striving for mutually beneficial outcomes.I consistently met and often exceeded our account management goals, delivering on promises and building trust with our clients. Although I didn't secure monumental new business, my efforts contributed to a respectable 20% increase in revenue.

Active involvement of retail business customers,sale of products by telephone,active sale of Bank products to customers of the retail segment of business and the corporate channel, sales:loans (consumer loans, cash loans, card overdrafts),card products,insurance, opening current accounts,providing advice,monitoring overdue debts, taking measures for its prevention and repayment,work in compliance with high standards of service qualityMy responsibilities were also to help customers with complaints and questions, give customers informations about our products and services, take orders and process returns via phone calls, Emails, or text messages. I was Excellent at my Job.