Designed tailored lesson plans for adult learners.Provided individualized instruction and support through one-on-one and small group sessions.Conducted language proficiency assessments and tracked student progress over time.Integrated cultural content to promote cross-cultural understanding.Engaged in ongoing professional development to enhance teaching effectiveness.

Directing and enhancing daily administrative operations relating to appointment bookings, cancellations, confirmations and enquiries
Processing and maintaining referral letters, patient correspondence, and patient records
Using Microsoft Excel and internal company systems to reconcile deposits and monthly accounts
Processing invoices and receipts and compiling comprehensive payment records
Governing the distribution of mail and email correspondences and the provision of records and medical information
Supervising training for new staff to ensure all aspects of the role are carried out effectively

Customer Relationship Management: Built and maintained strong relationships with customers through regular communication, ensuring high levels of customer satisfaction and loyalty.
Sales Strategy Development: Developed and implemented effective sales strategies to meet and exceed sales targets.
Order Management: Managed the entire sales process from order placement to delivery, ensuring timely and accurate order fulfillment.

Market Analysis.
Product Knowledge: provided detailed information to customers, helping them make informed purchasing decisions.
Promotional Activities: Coordinated and executed online promotions and sales campaigns to attract new customers and boost sales.
Sales Reporting: Prepared regular sales reports and analyses to track performance, identify trends, and adjust strategies as needed.
Customer Feedback: Collected and analyzed customer feedback to improve products, services, and the overall shopping experience.Problem Solving: Addressed and resolved customer complaints and issues promptly and effectively, ensuring customer satisfaction and retention.