• organisation of medical assistance work;
• recruitment and training of staff;
• preparation of regulatory documentation;
• underwriting of medical insurance programmes;operational control of the call-center staff effectiveness;control of the quality and scope of medical services provided;
• development and implementation of a system of staff motivation and demotivation;control and coordination of work with insurance companies;
• development of insurance programmes in accordance with the protocols of medical care of the Ministry of Health of Ukraine;development and underwriting of insurance contracts and programmes for insured persons;
• control over the conduct of examinations under voluntary health insurance and civil liability contracts;
• conducting expert examinations of disputed cases and reviewing complaints from insured persons;work with accounts receivable
• preparation of tender documentation;correspondence and negotiations with foreign partners;preparation of reports, translation of documents;
• negotiating with healthcare institutions to conclude contracts for the provision of medical services under voluntary health insurance programmes;
• development and implementation of new service in medical assistance;development and implementation of a new database for the assistance service;
• work on budgeting of the department.

analysis of payments under medical insurance contracts;examination of invoices from medical institutions;drafting claims and correspondence with legal entities;conducting fraud investigations;examination of medical documents;control over the use of limits under insurance programmes;control of compliance with the terms of medical insurance contracts;control of the quality and scope of medical services provided;acceptance of claims from the Insured Persons regarding the quality and scope of medical care;preparation of reports on the work of the assistance and their analysis.

analysis of payments under medical insurance contracts;coordination of coverage under insurance programmes with assisting companies;examination of invoices from medical institutions;examination of documents from individuals;control over the use of limits under insurance programmes;examination of invoices from assisting companies;conclusion of contracts with medical institutions;control of compliance with the terms of the medical insurance agreement;control of the quality and volume of medical services provided;accepting claims from the Insured regarding the quality and scope of medical care

administrative and organisational work of the polyclinic;reporting on the work of the polyclinic;analysis of activities, preparation of analytical tables, materials;preparation of regulatory documents;compilation and design of analytical reference books;coordination and interaction between structural units of the polyclinic;implementation of an information and analytical database;consolidation of reports of all medical institutions of the Department and submission of data to the city statistics centre

• maintaining current statistical documentation;
• preparation of reports on the work of the clinic;
• preparation of analytical tables and calculation of statistical performance indicators

• research work;
• writing and translation of scientific;
• publications;treatment of patients

• treatment of patients;
• taking of material for scientific research;
• conducting scientific research;
• carrying out diagnostic and therapeutic manipulations