Працювала в 5 компаніях   20 років 9 місяців

Краса / Фітнес / Спорт, Транспорт та Логістика, Освіта, АПК (Агропромисловий комплекс), Реклама та PR-послуги

Manager (Own business)

Dance school of social dancing (jazz and swing) "Hot Boogie Club"

Краса / Фітнес / Спорт

9 років 5 місяців

01.2015 - до теперішнього часу

Duties and Responsibilities:

  • organization of regular classes;
  • organization of work-shops of local and international teachers;
  • organization of different events (dance parties, competitions, festivals) with local and international teachers and participants;
  • weekly report about dance school activity.

Account Manager (Projects Accountant)

Group GT-Trans Europe, Ukrainian office (Transportation and Forwarding Services)

Транспорт та Логістика

5 років 4 місяці

09.2009 - 01.2015

Duties and Responsibilities:

  1. Interaction with Transport, Commercial and Finance departments on all client's issues.
  2. Interaction with the developers of the CRM-system created for the company (drafting requirements, adjusting the requirements according to the company's requests and the capabilities of the CRM-system, checking the functioning of the system, developing the stages of implementing the CRM-system in use, etc.).
  3. Preparing reports of executed work (weekly base).
  4. Communication with clients for financial issues (payments, debts, invoicing procedure etc.), all correspondence in English:
  • preparing Agreements (translation from/to English);
  • issuing invoices to clients for transportation services and additional charges;
  • calculation additional charges (cost of demurrages, EX1, convoy);
  • working with claims for damages and losses of the cargo;
  • control of accounts receivable;
  • providing clients with requested transport documentation (e.g. copies of CMR, T1 etc.);
  • sending all needed documents to clients by means of FedEx, UPS (by request);
  • working with e-banking;
  • working with CRM system (entering data, uploading docs etc.).

Business English Tutor

Language school "Cicerone"

Освіта

1 рік 5 місяців

04.2008 - 09.2009

usiness English tutor for corporate clients

Executive manager of a Customer Service Department

State Enterprise "Agency for the identification and registration of animals"

АПК (Агропромисловий комплекс)

5 років

02.2004 - 02.2009

Duties and Responsibilities:

  • working with incoming documentation;
  • organization, distribution and control of the managers' work;
  • interaction with users of the program of the Register of Identification and Registration of Animals (consulting, elimination of possible inconsistencies, etc.);
  • interaction with the Ministry of Agrarian Policy of Ukraine;
  • interaction with the internal departments of the Agency (logistics, legal and technical departments, accounting, etc.);
  • interaction with branches of the Agency in all regional centers of Ukraine;
  • preparing reports of executed work.

Office manager (assistant manager)

Private Enterprise "Trade Digest"

Реклама та PR-послуги

3 місяці

10.2003 - 01.2004

Duties and Responsibilities:

  • receiving and distributing incoming calls, sending original documents, order water and office supplies;
  • working with primary accounting documents.

Ключова інформація

Organisational skills:

  • responsibility, accuracy, attentiveness;
  • leadership (was responsible for a team of 5-6 people);
  • strong organizational and problem solving skills;
  • ability to deal with great amount of data and information (working with 10-20 projects at the same time in a freight-forwarding company);
  • tendency to systematize and rationalize.

Good communication skills; stress resistance; ability to quick learning.

Job-related skills:

  • Knowledge of PM methodologies (Agile Scrum/Kanban, Waterfall).
  • Theoretical knowledge of SDLC (Planning, Analysis, Design, Implementation, Maintenance).
  • Familiar with Jira, Trello, Asana, MS Office, Terrasoft CRM.
  • Basic understanding of web-technologies (HTML, CSS, JavaScript). Experience in manual testing.
  • Experience in writing user story, test case, check list, bug report.

Навчалась в 1 закладі

Національний педагогічний університет імені М.П. Драгоманова

Іноземна філологія (англійська і німецька)

Київ, 2009

Володіє мовами

Англійська

вище середнього

Німецька

базовий

Польська

базовий

Українська

рідна

Курси, тренінги, сертифікати

Project Management in IT (Beetroot Academy)

Київ, 2021

Software testing (QALight)

Київ, 2018

Anna

Junior project manager IT (trainee)

Київ

38 років

Активно шукає роботу

повна зайнятість

Оновлено 2 тижні тому