• Coordinate the scheduling and routing of transportation vehicles via phone, email, chat.

• Assign drivers and vehicles to specific delivery routes or tasks.

• Monitor the progress of delivery operations in real-time, tracking the movement of vehicles using GPS.

• Maintain regular communication with drivers to provide instructions, updates, and any necessary support.

• Provide excellent customer service by promptly addressing customer inquiries, concerns, or complaints related to delivery status, scheduling changes, or other logistics-related matters.

• Communicate proactively with customers, carriers, drivers, and internal teams to provide status updates, address inquiries or concerns, and coordinate any necessary adjustments to delivery schedules or routes.

• Prepare and maintain documentation related to shipment tracking, including tracking reports, delivery confirmations, and incident reports, ensuring compliance with organizational policies and regulatory requirements.

• Track the movement of shipments, parcels, or vehicles using tracking systems.

• Enter tracking information, delivery updates, and other relevant data into tracking systems or databases accurately and promptly to maintain up-to-date records of shipment movements.

• Provide responsive and courteous customer service to address customer inquiries, requests for information, or complaints related to shipment tracking and delivery status.

• Plan and prepare well-structured, clearly presented lessons appropriate to the abilities of all students and the syllabus being taught.

• Engage students to ensure a lively classroom atmosphere.

• Support and motivate students, teachers and other school employees. • Provide high-quality, accurate, constructive and targeted information to parents, in subject reports, incidental meetings and communications.

• Maintain materials and resources as needed.