Interacted with clients in English through calls, chats, and emails;

Solved challenging customer problems.

Attained top customer satisfaction scores

Sourced and recruited top talent for various IT roles, including software developers, project managers, network engineers, DevOps, QA Engineers, etc - mostly Senior roles.

Conducted initial phone screens and coordinated interviews with hiring managers.

Built relationships with candidates and hiring managers, ensuring a positive experience throughout the recruitment process.

Various sourcing techniques, including social media, job boards, and professional networks, were used to identify and attract top talent. Conducted technical assessments and evaluated candidates' technical skills to ensure a good fit for the position.

Managed multiple open positions simultaneously, ensuring the timely hiring of qualified candidates.