I am a Quality Assurance professional with 6+ years of experience in manual testing and 4 years leading diverse QC teams. Proven ability to thrive in challenging environments, including managing testing processes during resource constraints, tight deadlines, and frequent changes. Skilled in customer communication, building QA processes from scratch, people management, and complex task estimation. I work with passion and my main principles are steady performance and notable accomplishment.

Key Achievements:

• Recreated all testing processes in a team that improved the QualityHealth Metrics of the project from30% to 85%
• During huge resource shortages optimized the processes and saved remained quality of the delivered product with 40% of the team
• Launched AT on the project that significantly improved confidence in the quality of the delivered product and deprecated manual regression testing
• Being Junior QC, I was assigned as a QC Lead to the new team and performed beyond expectations at that time with all met deadlines
• Influenced business processes to improve end-user experience and increased conversion by x1.5(measured with Amplitude)
• As mentor of SofteServe Academy was able to recognize and grow talents who then were hired in the company
• Besides the main project, I took part in charity one and mentored two groups of students at the same time

Projects:

• Mobile Banking (Mar 2024 - Present)

Mobile banking for Arabian Bank was developed for IOS and Android platforms. Various vendors collaborate to ensure security, data integration, and interaction with CMS for providing translations. Project Size: 200+ team members.

Competencies: mobile testing (real devices & BrowserStack); API Testing; compatibility, UI/UX testing; Metrics & Customer Reports; Trusted devices and OTP Testing; Regression planning and execution.

• Learning and Career Solutions Project (Mar 2021 - Feb 2024)

A web-based application that allows to manage all Learning and Job solutions in SoftServe including site for potential Candidates and complex administrative part with integration into other systems. Project Size: 15 team members.

Competencies: building test processes from scratch; web testing; SQL; SEO testing; Test Plan/Strategy; ROI Calculation; ROM Estimates; Metrics and Reports (TA and manual teams); defects triage; RCA; Analytics; MuleSoft integrations; email systems; GDPR compliance; Compatibility, UI/UX, Localization; risks management; interviewing and onboarding.

• Open Eyes Charity Project (Mar 2023 - Jun 2023)

Short-term project. Web-based application based on Orchard CMS that allows the creation of charity initiatives’ pages with the ability to donate money online. Project Size: 12 team members.

Competencies: building test processes from scratch; web testing; TestStrategy; estimation; risks management; Payment systems (MonoBankand Stripe); interviewing and onboarding newcomers, TCs traceability.

• Big4 company Medical Audit project (Nov 2019 - Mar 2021)

Web-based application built on microservices that allows processing and validate pharmacies and insurance transactions coming from Clients and allows management of the Invoice Project on all workflow steps. Project Size ± 180 team members.

Competencies: web testing; Test Plan/Strategy; estimation; risks management; Metrics and Customer Reports; API testing; SQL; deep requirements analysis; RCA, defects triage; Dependency matrix; HIPAA compliance; complex roles&permissions testing; communication with stakeholders, test coverage monitoring (traceability), UAT.