I was a first line technical operator, worked in 3 languages,English, Ukrainian and russian.• I worked in the technical support department for the PUBGmobile game in the CIS region.• I contacted users who encountered problems. The contactitself was through a special website and occasionally via mail.• My responsibilities included support and assistance/resolutionof technical/local problems with users.• I worked for a year, after which I moved to serveradministration.