Conducted daily call listening and evaluations to ensure service quality.
Ensured timely and accurate completion of CRM entries by employees.
Utilized Google Sheets for data analysis.
Collaborated with other departments to enhance processes.

Processed orders through the Telegram bot.
Conducted negotiations and provided full customer support.
Collaborated with other departments to optimize workflows.

Addressed customer queries related to technical issues across multiple communication channels.
Verified client identities for security purposes.
Maintained reporting in Google Sheets and CRM systems.

Processed orders through the Telegram bot.
Conducted negotiations and provided full customer support.
Collaborated with other departments to optimize workflows.

Handled incoming calls and actively sought new clients.
Conducted negotiations and executed contracts.
Managed client data using CRM and Google Sheets.