Працювала в 2 компаніях 2 роки 11 місяців
HR, Готелі / Ресторани / Розважальні комплекси
Account manager
PharmBills
HR
1 рік 3 місяці
04.2022 - 07.2023
Interacting and negotiating with insurance providers via phone and email;
Collaborating with the team lead on enhancing training materials which led to a more efficient and effective onboarding process;
Providing accurate and timely invoices and payments;
Addressing and resolving client concerns and issues promptly;
Hotel Administrator/Client Manager
Hotel 52
Готелі / Ресторани / Розважальні комплекси
1 рік 6 місяців
08.2020 - 02.2022
Optimizing the reporting system by implementing auto-reports and auto-emails, which contributed to increased customer satisfaction and retention rates.
Ensuring high levels of guest satisfaction and loyalty;
Developing and executing sales and marketing strategies;
Planning and coordinating hotel events; collaborating with event teams.
Ключова інформація
– Strong organizational skills and ability to handle multiple tasks, priorities, and directives
– Excellent problem-solving skills and ability to handle challenging conversations
– Ability to deal with non-standard situations diplomatically– Ability to operate in a challenging environment
– Good Influencing skills and Strong Interpersonal skills
– Strong attention to detail and good communication and follow-through skills
– Proficient in building rapport with individuals
– Collaborative team player
Навчалась в 1 закладі
Національний університет харчових технологій
International Tourism and Hotel Management
Одеса, 2018
Володіє мовами
Англійська
вище середнього
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
Beetroot Academy "HR Generalist in IT industry"
Сертифікат: https://lms.beetroot.academy/diploma/clo311am59zlk0813ifxv065h
Додаткова інформація
Summary
As an Account Manager, I demonstrated proficiency in billing management, communication, and negotiation under strict deadlines. I improved work processes by suggesting extra onboarding guidelines, based on my internship experience. Eventually, I decided to transfer to the HR/recruitment field, as I found it highly appealing to my interests and skills.My educational background includes studies at Beetroot Academy, where I acquired comprehension of crucial HR/Recruiter functions encompassing full-cycle recruitment, interview techniques, recruitment search tools, CV screening, HR/recruitment metrics, onboarding, offboarding, 1-1 meetings, employee motivation, employee branding and performance management.My goal is to make a meaningful contribution to Human Resources and recruitment by capitalizing on my skills in communication and problem-solving.
Оксана
Оксана
HR generalist
Одеса
повна зайнятість
Характер роботи: віддалена робота, гібридна, в офісі/на місці
Оновлено 2 місяці тому