The primary aim in developing Frank Forrest's website was to establish a user-friendly and creative community platform for representing the artist to his fans. This involved UX research, including competitor analysis, learning of Frank's art, and ensuring the site's adaptability across different devices. I wanted to effectively capture and present the vibrant essence of Frank Forrest's artistry in a way that is both accessible and engaging for his audience.

The main goal of this project was to create a user-friendly web service. To accomplish this, I conducted in-depth interviews to understand user experiences and identify the problems they encountered. This helped me achieve a minimalist and functional design that keeps users focused on their tasks. Through UX research, I pinpointed specific issues and developed an intuitive interface to address them. Additionally, I implemented an adaptive design to ensure the service works smoothly on various devices, providing a consistent and comfortable experience for all users.

My mobile app design project for fitness aims to create a simple yet stunning user experience that motivates and engages users on their fitness journey. To achieve this, I conducted in-depth interviews with individuals who have experience in sports and fitness. By learning from their insights, competitor analysis, and other research steps, I gather valuable information about my design choices. This approach ensures that the app not only meets the practical needs of users but also provides an intuitive and visually appealing interface that enhances their overall fitness experience.

As a Customer Support Representative, I provided excellent service via email, chat, and remote interactions. I handled inquiries, resolved technical issues, processed orders, and aimed for first-contact resolution. Enhancing product knowledge, documenting in the CRM, collaborating with teams, and proactive follow-ups taught me essential skills in empathy, communication, and continuous improvement.