• Designed and executed test plans and test cases for web and mobile applications.
• Performed functional, regression, and exploratory testing across platforms.
• Reported, tracked, and verified defects using JIRA and TestRail.
• Tested AI-powered platforms and contributed to test strategy improvements.
• Maintained test documentation and regression suites.
• Promoted QA best practices within the team.

• content moderation
• compliance regulation
• participating in writing guidelines and updates to compliance policies
• sharing expertise to compile new guidelines
• updating creative request standards
• checking and analyzing creative requests due to specifications
• supporting live communication with other teams

Responsibilities:

- performing the check-in / Check-out process

- online / Phone reservation management

- responding to client’s complaints

- event negotiations

- creating event orders due to the client’s specification

- contractor’s coordinating

- event support