В2В клієнти, Продаж послуг доставки води, As a Customer Support Representative at Aqualife Company in New York, I was responsible for providing exceptional customer service through various communication channels, including email, phone, and live chat. I assisted customers with their inquiries, complaints, and concerns regarding the company's products and services. I utilized the CRM program to manage and maintain customer data, order history, and account information. In addition to my customer support role, I also worked in the sales department, where I helped identify potential sales leads, did cold calling, and followed up on leads to close deals. I was responsible for understanding the customer's needs, presenting appropriate products and services, and negotiating terms of sale to meet their requirements. During my time at Aqualife Company, I gained extensive experience in resolving customer issues and ensuring customer satisfaction. I also developed strong communication skills, which allowed me to effectively communicate with customers, colleagues, and management. Furthermore, I honed my sales skills by identifying and following up on leads, negotiating deals, and closing sales.