CRM System for Internal Use
Participated in testing a custom CRM system developed for internal operations at a foreign language school (student management, scheduling, payments, teacher assignments).

Created and maintained test cases and checklists based on feature requirements and user stories.

Conducted manual functional, UI, and regression testing of web-based modules.

Reported and tracked bugs using Jira; communicated directly with developers.

Validated bug fixes and participated in sprint planning and daily stand-ups following the Scrum methodology.