• Liaising with residents, vendors, contractors and staff
• Drafting letters, memos and newsletters
• Providing answers to resident questions, comments and concerns and take appropriate action to resolve issues
• Dealing with complaints and other issues
• Providing direction to other staff including concierge services, security and cleaners.
• Work with invoices, arrears, cheques
• MS office package
• YARDI
• Condo Control

• Creation of visual design for Instagram account (logos, Instagram stories, posts)

• creation and maintenance of purchase orders
•  maintenance of internal requests 
• communication between departments
•  providing reporting for closing periods 
• checking and approving supplier invoices
• travel administration : hotel & apartment reservation
• credit card administration
• GSM administration (order GSMs, creation of new users, mobile data activation/upgrade)
• communication with suppliers 
• work with MS office 
• SAP

• ensuring communication between departments
• work with the database
• reports preparation
• MS office package
• online chat support