Designed and executed high-impact email and SMS marketing campaigns, leveraging audience segmentation and performance analysis to optimize engagement and conversions.Created visually compelling content using Canva, Photoshop, and other design tools for social media, email, and advertising platforms, driving brand consistency and audience growth.Analyzed website and campaign performance using tools like Google Analytics, providing actionable insights to improve SEO, SEM, and overall marketing effectiveness.Managed and updated website content, ensuring alignment with brand objectives and marketing strategies while implementing SEO best practices.Collaborated on paid advertising campaigns across Meta Ads and social platforms, optimizing performance through A/B testing and market analysis.Researched and identified market trends, competitors, and audience behaviors to inform strategy and fostered innovative campaign development.

Delivered 5-star service excellence, driving guest satisfaction and loyalty.Optimized financial performance through efficient team leadership and operational oversight.Achieved a 95% guest satisfaction rate by resolving inquiries and complaints professionally.Strengthened team productivity through strategic communication and training initiatives.

Led and supervised a team of 30 individuals as a restaurant supervisor, demonstratingstrong leadership, communication, and organizational skills to ensure smooth dailyoperations. Successfully implemented efficient workflows, trained staff, and maintaineda positive work environment, contributing to enhanced team performance andcustomer satisfaction.Led and supervised a team of 30 individuals as a restaurant supervisor, demonstrating strong leadership, communication, and organizational skills to ensure smooth daily operations. Successfully implemented efficient workflows, trained staff, and maintained a positive work environment, contributing to enhanced team performance and customer satisfaction.