• Operated and maintained UAS in high-risk environments, contributing to situational awareness and operational planning

• Trained and mentored junior operators, improving team capacity and operational efficiency

• Maintained and troubleshot UAS hardware and software systems

• Contributed to mission planning with terrain mapping improving operational accuracy

• Ensured adherence to safety protocols and operational procedures in dynamic environments

• Coordinated World Vision’s partner organisations in data collection activities, data quality and sharing data in a way that protects the privacy and rights of beneficiaries and complies with the data protection laws, regulations and policies

• Convened and chaired regular meetings of the Ukraine Response Consortium (BHA) Registration & Deduplication Technical Work Stream

• Provided administrative support in managing the project-related data and ensure effective support to partner organisations and World Vision project staff

• Raised awareness, built digital and data literacy capacity with partner organisations and World Vision staff on data protection policies and practices within the project

• Designed and delivered training programmes for SD staff across international teams (UK-USA-CIS)

• Coordinated onboarding and continuous training initiatives for the SD team

• Developed training materials and contributed to programme improvement based on feedback and performance analysis

• Conducted quality assurance (QA/QC) assessments and ensured adherence to operational standards

• Revised and verified knowledge base records and SOPs

• Provided multilingual advanced infrastructure and application support for international customers (UK-USA-CIS)

• Handled administration and transition of the incoming issues and requests

• Maintained essential hardware and software customer support

• Provided support in issues resolution related to Microsoft Office and Windows OS

• Provided essential support of basic Active Directory administration requests

• Maintained all inquiry activities in the ServiceNow reporting system

• Handled employee life cycle data management in SAP

• Maintained proper data transition to SAP Payroll team Provided monthly top management reports

• Assisted in MIS reports creation through SAP to MS Excel

• Maintained continuous HR Business Partners cooperation and consultancy

• Handled business telephonic, conference communication/correspondence

• Assisted HR Recruitment team in new hire language check process

• Cooperated with Talent Development and Learning team