As a dedicated financial analyst at SALTMoney, I’ve played a pivotal role in optimizing billing processes and maintaining positive client relationships. Here’s how I’ve made an impact:

- Conducted daily short and long-term analysis of merchant processing reports;

- Leveraged data insights to drive informed decision-making and enhance financial strategies;

- Successfully managed over 1000 accounts, ensuring accurate and up-to-date information;

- Collaborated seamlessly with other departments using our CRM system, fostering cross-functional; teamwork;

- Kept clients informed about their outstanding debts and deadlines, providing timely solutions;

- Demonstrated a commitment to exceptional service by addressing client issues promptly;

- Produced thorough and reliable billing reports, highlighting key financial activities.

I successfully implemented the use of virtual board and the Kanban framework in the Billing department to visually highlight problematic areas. This enhances workflow efficiency and visually tracks critical issues, facilitating quick identification of bottlenecks, and enabling timely resolution.

Led client acquisition efforts, resulting in a significant increase in our client base. Collaborated with ground-handling providers globally to streamline services and enhance customer satisfaction. Our commitment to excellence has positioned us as a trusted partner in the aviation industry.

Main responsibilities:

- provided 1827 accurate and competitive Trip Cost Estimates for commercial passenger/cargo flights, and GA/BA flights, based on historical rates and standard availability ;

- established effective price-related communication with customers from all over the world, enhanced amount of successful and smooth flights supported by Click Aviation;

- input data in the company's platform system, increased operational efficiency up to within minutes.

As a seasoned flight attendant with extensive experience on various aircraft, including the В737, В767, В777, and Е190, I’ve consistently delivered exceptional service and ensured passengers’ safety throughout their journeys.

Main responsibilities:

- Conducted comprehensive safety briefings for passengers, fostering a cooperative environment among crew members;

- Prioritized safety protocols, contributing to incident-free flights and passengers’ peace of mind;

- Led the cabin crew in delivering a high standard of service, ensuring passengers’ comfort and satisfaction.;

- Meticulously completed preflight and post-flight documentation for more than 100 international flights, and submitted all records within 12 hours, demonstrating organizational excellence and compliance;

- Administered first aid and medical care during critical situations, saving dozens of passengers’ lives, remained calm under pressure, providing essential assistance when needed most.