Працювала в 8 компаніях 17 років 2 місяці
Недержавні організації / NGO, Інше, Туризм / Подорожі / Пасажирські перевезення
Administrative Assistant
Deloitte Consulting Overseas Projects, LLC / USAID Health Reform Support
Недержавні організації / NGO
2 роки
03.2023 - 03.2025
• Arrange logistics for travel, meetings, events, and workshops;
• Coordinate travel and itineraries for the project’s international consultants;
• Assist in planning large conferences, trainings, workshops, and events in Kyiv and other oblasts;
• Support the implementation of project training/events, including some travel outside of Kyiv;
• Assist in the procurement of goods and services in accordance with policies/procedures;
• Assist in document tracking, control and filing;
• Maintain project property inventory tracker of project;
• Assist the Finance team in managing/processing financial transactions;
• Draft program documents and communication pieces, complete data entry assignments and provide other programmatic support to technical staff members, where needed;
• Assist in providing all other ad hoc administrative support as required by project leadership;
• Support project leaderships with any other ad hoc administrative/operations related tasks;
• Assist the HR team with any ad hoc administrative/operations related tasks.
Administrative Assistant
Chemonics International Inc. / USAID Ukraine Democratic Governance East Activity program (DG-East)
Інше
1 рік 1 місяць
06.2021 - 07.2022
- Provide support with general office administration, human resource management, smallscale administrative procurement, and other daily needs of office operations
- Provide administrative support to recruitment process for short-term technicalassistance (STTA) that includes inviting applicants for interviews, searching forreference checks and visual compliance, sending notifications to the selected orrejected applicants
- Collect respective documents and prepare payment packages for local STTAs, track and file deliverables as needed
- Make hotel and flight reservations for local and international staff, and consultants engaged as STTA as well as consultants traveling to and within Ukraine
- Collect operations related information to inform the preparation of operational monthly wire transfer requests for review by the Office Manager
- Collect and execution of documentation for business trips of employees and the subsequent procedure for payments to partners
- Coordinate and track taxi and transportation services use
- Coordinate drivers and use of company vehicles
- Assist with maintenance of project electronic and hard copy filing system as wellas operational procurement procedures, including identification of vendors, collection of price quotes, and documentation of the procurement process
- Support the Office Manager with maintenance of travel, event, and staff leavecalendar as well as tracking staff leave balances for the office
- Support and Maintain Filing Systems, both electronic and physical
- Control the completion of timesheets by employees
- Procure office supplies, greet and assist visitors, and help schedule meetings and events
- Coordinate postage services and document exchange between offices
- Maintain the office property inventory tracker
- Making payments for office needs
- Prepare documentation for the implementation of oral / written translations
- Manage all aspects of the office’s space and provide resources and solutions as requested
- Ensure a personal, friendly experience for everyone coming into the office
- Contacts with visitors and staff, arrangement of appointments and meetings, acting as an interpreter when required
Manager of tour product development
Siesta
Туризм / Подорожі / Пасажирські перевезення
1 рік 4 місяці
04.2015 - 08.2016
- Analysis, processing (creating price tables in Excel), creating tours in the programSamo-Tour. Generation / introduction of discounts, surcharges, additional services,stop-sale in the program Samo-tour. Preparation and calculation of special offersfrom partners (Early bookings, Stay Pay, Meal upgrade, etc.). Checking andpublishing prices and actual SPOs on the company's web site in selecting tours
- Proofreading and translation of partner contracts (in English)
- Tracking new price offers from companies and hotels, calculating current SPOs
- Entering flights and blocks
Pricing Specialist
Idriska-Tour
Туризм / Подорожі / Пасажирські перевезення
9 місяців
06.2014 - 03.2015
- Analysis, processing (creation of price tables in Excel), the formation andcalculation of tours in the program Samo-Tour. Generation / introduction ofdiscounts, surcharges, additional services, stop-sale in the program Samo-tour.Preparation and calculation of special offers from partners (Early bookings, StayPay, Meal upgrade, etc.). Checking and publishing prices and actual SPOs on thecompany's site in the tour selection
- Monitoring of market prices
- Proofreading and translation of contracts from partners
- Tracking new price offers from companies and hotels, calculating current SPOs
Site Administrator
UKRROM
Туризм / Подорожі / Пасажирські перевезення
1 рік 11 місяців
07.2012 - 06.2014
Contract work. Administration of the company's corporate website.
Manager of Tour Product Department for individual destinations
Turtess Travel
Туризм / Подорожі / Пасажирські перевезення
8 місяців
11.2011 - 07.2012
- Area work - the UAE, China, Georgia
- Preparing prices tables in Excel
- Creation programs in the "Master Tour". Publication prices on the site
- Sending programs
- Preparation of information, articles and descriptions for the site
- Developing programs and tourist services for new destinations
- Correspondence with foreign partners and signing contracts, processing theirprices
- Monitoring and analyzing prices in the market
- Calculation tours for individual travel
- Negotiating and correspondence with travel agencies
- Travel services sales
- Hotel and tour booking
Travel Agent
Ariola Group
Туризм / Подорожі / Пасажирські перевезення
3 місяці
07.2011 - 10.2011
- Receiving applications from customers, selection of tours, individual calculations
- Preparation of a full package of documents
- Organization of corporate orders, business trips, hotel reservations, air and railway tickets
- Selection and booking of air tickets for charter flights
- Assistance in opening visas, registration of foreign passports
- Preparation of prices based on information from foreign partners, adding prices to the site and mailing
Travel Agent
UKRROM
Туризм / Подорожі / Пасажирські перевезення
8 років 8 місяців
10.2002 - 06.2011
- Provide support with general office administration, human resource management,smallscale administrative procurement, and other daily needs of office operations
- Execution of orders of the head. Maintaining the client base. Supervising staffperformance, training and development. Maintaining all current documentation.Ensuring the life of the office
- Filling the company's website. Production of layouts for mailing
- Consultation of agencies / clients by phone, processing of applications
- Booking of hotels, tickets
- Support of tourist groups on the route
- Correspondence with foreign partners (hotels) and conclusion of contracts,processing of prices coming from them
Ключова інформація
- Administrative and office management skills
- Good verbal and written communication skills
- Excellent organizational skills and attention to details. Ability to workcreatively, collaboratively and independently
- Ability to work hard, quickly, under pressure, with short deadlines and withlarge volumes of information
- Ability to perform multiple tasks at once and quickly switch between them,quickly solve assigned tasks. Ability to prioritize tasks
- Ability to effectively communicate verbally and in written in Ukrainian,Russian, and English
- Computer skills including strong knowledge of Microsoft Excel, Word and Outlook
- Interpersonal and communications skills, with demonstrated diplomacy andthe ability to communicate effectively in a cross-cultural environment
- Ability to work productively within a team
- Good memory, attention to details
- Creative approach
- Willingness to learn, grow and develop
- Stress resistance and sense of humor
- Flexibility to adapt to changing requirements
- Good decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
Навчалась в 2 закладах
Kyiv National University of Culture and Arts
International Tourism Management
Kyiv, 2010
European University
Department of Economics and Management, Marketing
Kyiv, 2006
Володіє мовами
Англійська
вище середнього
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Українська
вільно
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Курси, тренінги, сертифікати
HR Manager and personnel administration
Foundation "Prospective development of Kharkiv"
Yevheniia
Yevheniia
Administrator, Administrative Assistant, Office Manager, HR Assistant
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Трускавець
Готовий переїхати: Львів, Дрогобич
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