Працювала в 4 компаніях   18 років 7 місяців

IT, Готелі / Ресторани / Розважальні комплекси, Торгівля роздрібна / Retail

IT Project Manager

ABONA Deutschland

IT

3 роки 4 місяці

11.2021 - до теперішнього часу

Implemented projects:
1. Developed and implemented 5+ Dashboards with ERP system integration settings (3500+ users), 20+ customized applications for logistics company in Europe, which increased the efficiency of documents by 25%.
Tech stack: database SQL, PowerApps, PowerAutomate, DataWarеhouse, ETL.
2. Created the educational platform Moodle (2500+ users) for B2C and B2B segments, which increased user engagement by 20% and reduced teacher analysis time by 30%.
Tech. stack: PHP, MySQL.
3. Developed and implemented a number of ERP modules, which resulted in savings of up to €195,000 per year, increased employee productivity by 25-35% and reduced task processing time by 40-50%.
Tech. stack: . Net, WinForms, DevExpress Blazor, WebAPI, C#, MSSQL.
4. Migrated SharePoint infrastructure from On-Premise to Office 365 cloud, rewriting 20 applications and moved 52 sites, 2 million files and libraries, which resulted in €700,000 per year in license savings.
Tech. stack: React, SPFX and REST API.
5. Created 5+ multi-page websites and landings in IT, logistics, real estate and consulting with CMS, which automated service requests and increased transparency of rates thanks to improved UX/UI.
Tech stack: React, Vanilla JS and . NET Core C#, Figma.Functional.
Responsibilities:

  • Project management on PMBoK methodologies (Waterfall, Agile, Kanban, Scrum, Lean, PRINCE 2).
  • Remote team management up to 15 people (product manager, designers, front-end and back-end developers, SEO specialist, analysts, testers, database engineers, DevOps, etc.).
  • Cross-functional interaction with 200+ external and internal stakeholders and customers at C - level. Requirements selection, development of feasibility study ,preparation of technical specifications, functional and technical requirements, RACI matrix,work breakdown structures , formation of roadmap in Miro and plan-graphs in MS Project, risk management, launch of MVP.
  • Task placement and prioritization, time control in Jira, MS Azure, OTRS, feedback collection, conflict resolution, 1:1.
  • Delivery: Control of the IT system’s progress according to the SDLC life cycle from planning and development stage to deployment and support of software.
    Achievements:
    1. Increased the speed of project implementation by 25% through the introduction of project and team performance metrics (Time to market, Circle Time, Wip Limit, Velocity, Capacity etc.) and Scrum events (Daily, Sprint Retrospective, Sprint Planning, Sprint Review, Demo).
    2. Reduced Industrial Phase by three times (from 3 months to 1) by involving stakeholders in the planning stage and also by writing an interactive course on how to work with new modules (7+ new modules).
    3. Received 10+ positive feedback from key stakeholders through managing expectations and satisfaction: agreement of deviations, maintenance of meeting minutes, assignment logs, roadmap in Roadmap Planner, unified project work area.
    4. Reduced the waiting time for resources by 60% and the cost of the product by 25% through the introduction of a resource planning model and automation of work time, prioritization of backlog, decompositions and control of tasks in Jira, Confluence, which resulted in a reduction of 2 FTEs per year.
    5. Described the procedure for working with open questions and customer comments, compiled a RACI matrix for solution, implemented a comment register, check-list process delivery and release planning, which reduced the time for status reports and demos.

Project Manager

Holding Company Kulinichi

Готелі / Ресторани / Розважальні комплекси

7 років 1 місяць

10.2014 - 11.2021

Implemented projects:
1. Implementation of 1C:ERP in retail network of 50 units with total number of SKU about 3000, which allowed to reduce error rate by 80%, increase service speed by 30% and achieve savings of 100,000 euros through automation of sales processes, accounting and inventory.
2.Implementation of loyalty program with integration of ERP system and creation of chat-bot for 5000 clients of HoReCa network (8 units), which allowed to increase the customer base by 15%, their satisfaction level - by 30% and reduce service time by 25%.Functional
Responsibilities:

  • Organization of project work: initiation, definition of goals and objectives, decomposition, project charter, contractual documentation, prioritization backlog, budget management, risk monitoring, project closure.
  • Interaction with contractors using contact matrix, minimization of costs.
    Project resource management using the resource plan, schedule control according to Gantt chart.
    Achievements:
    1. Increased customer satisfaction by 60% (in CSI) due to product quality management: conducting surveys in Google Forms/ MS Forms, testing protocols, bag report, acceptance testing protocol, test program and methodology, Feedback on the results of quality standards.
    2. Reduced the labor costs of the planning phase by implementing a Project Management Plan and Requirements Agreement, Customer Brief Template,Technical Task Template, and Kick-off project presentations in Miro, Google Docs and Trello.
    3. Reduced employee processing costs by 30% through the development of a Power BI report to monitor employee KPIs.

Project Manager

Group of Companies Etalon

Торгівля роздрібна / Retail

2 роки 1 місяць

08.2012 - 09.2014

Implemented projects:
1. Development and implementation of custom ERP system based on Blazor, DevExpress in the HoReCa network saving up to 30,000 euros per year.
2. Projects "turn-key" in the retail, HoReCa, pharmaceutical for investor in the city of 0.5 million inhabitants, which allowed to grow the company from 30 employees to 2000 and increase assets.
Achievements:
Reduced the wage fund by 25% through the systematization of project management teams and processes (Status Report, Responsibility Matrix, Communication Plan, Risk Register, RAID-log, Comments Register, Lessons Learned, Gantt chart).

Business Development Executive

GK KULINICHI

Торгівля роздрібна / Retail

8 років

09.2006 - 09.2014

Conduct the strategy for evolution of enterprise. Support projects at all stages of their life cycle (from idea to profitable start). Directing and reporting on 5 active projects in the portfolio. Experiencing of team management from 5 to 15 members. Implementing more than 50 projects with budget from $10 000 to $750 000

Ключова інформація

Analytical, strategic thinking

Planning, time management

Decision-making, leadership

Team management

Contract negotiation

Risk management

Critical thinking, problem solving

Conflict resolution

Multitasking abilities

Able to tolerate stress

Knowledge of project management software

Навчалась в 2 закладах

Interregional Academy of Personnel management

Master`s Degree in Law

Mariupol, 2009

Priazovsky State Technical University

Economics Department

Mariupol, 2003

Володіє мовами

Англійська

поглиблений

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Польська

базовий

Російська

вільно

Українська

рідна

Курси, тренінги, сертифікати

Certified Project Manager

Kiev, 2022

Online course Master Google Docs & Google Spreadsheets

2022

Certified Risk Management Professional

2020

Training program: Motivation and Personnel Training, KPI

2019

Master class “Time management and creation of a system of personal and managerial efficiency"

2019

Training program: Creation and Marketing of New Products

2017

Додаткова інформація

About me

  • 10+ years of experience in managing B2B B2C projects, valued at between 10,000 and 2 million Euros. In the key niches: product development, websites, SharePoint, PowerApps, Power Automate, PowerBI, Logistics, HoReCa, Retail, Pharmaceutical.
  • 5+ years of experience in managing cross-functional IT teams (up to 15 people).
  • Specialized in increasing transparency of project activities and reducing labor costs through the introduction/improvement of project management processes, integration of performance metrics and implementation of Scrum.
  • The democratic and open approach to management contributes to a productive atmosphere in the team.
  • I am on the equator of "Stratoplan" course for team management and receiving PMP certification in 2025.
  • I am passionate about psychology and yoga; I read the psychological types of team members and can easily reboot after complex projects.
    Skills: IT Software and Product Development, Agile, Scrum, Kanban, ScrumBan, Waterfall, РМР, PMI, Team Leadership, Negotiations.
    Tools: SAP ERP, 1C:ERP, Google Docs, РМР, PMI, User Story, DoD, DoR, PowerBI, Atlassian Jira, Atlassian Confluence, Asana, Trello, Notion, MS Project, Miro, BPMN, DrawIO, UML, ER, Figma, Canva, Google сервисы (Sheets, Docs, Slides, Forms etc), MS Office (Word, Excel, Teams, Forms, SharePoint, PowerApps, PowerAutomate),MS Azure, OTRS.

Olga

Project Manager

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