Monitoring at distribution points. Participation in pre-distribution monitoring of the needs of the population. Participation in the preparation of PDM reports. Registration of reviews, complaints and suggestions at distribution points and by the hotline. Working with Kobo.

Answer to emails, manage Instagram page, work in the CRM. Work in Shopify (correcting orders, refunds, etc.). Market research. Survey of customers about the quality of the product. Survey of customers about the work of stores. Preparation of reports on the quality of work of stores. Participation in the development of a script for a chat bot.

Coordination of the work of the dental department, calls, resolving conflict situations, working with the client base, working with clinic documentation. Training new employees. Participation in the development of an analysis of the effectiveness of the clinic.