1. Sourced and attracted top candidates through diverse channels.
2. Conducted thorough screening and to assess candidates' qualifications, experience, and cultural fit for role. In most cases, I selected people for the position of dispatcher.
3. Created and managed engaging job postings, ensuring broad and relevant audience reach.
4. Collaborated closely with hiring managers and research leads to understand staffing needs, develop candidate profiles, and provide regular updates on the recruitment process.
5. Conducted market research to stay informed about industry trends, salary benchmarks, and competitor hiring practices.

- Monitoring Shipments: Keeping track of the location and status of shipments.
- Communication: Coordinating with drivers, brokers and customers to provide updates and address any issues or delays.
- Problem Solving: Identifying and resolving issues that may arise during the transportation process, such as delays, route changes, or missing shipments.
- Compliance: Ensuring that all shipments comply with relevant regulations and company policies. This includes handling necessary documentation for international shipments, such as customs paperwork.
- Customer Service: Providing excellent customer service by promptly addressing inquiries and concerns from customers regarding their shipments.
- Coordinating with Other Departments: Working closely with other departments, such as warehouse, dispatch, and customer service teams, to ensure a smooth logistics process.
- Emergency Response: Responding to emergencies or unexpected issues that may arise during the shipping process, such as accidents, natural disasters, or security concerns.
The position included work with CRM and Google Workspace

• Worked with gym members to achieve high customer satisfaction rates by providing optimal customer service.
• Identified and maximized sales opportunities, and increased customer retention rates.
• Explored customer feedback and noted changes to make.
• Communicated effectively with colleagues and superiors.
The position included work with CRM