Працював в 11 компаніях 9 років 1 місяць
Фінансові послуги, Будівництво, Інтернет, Транспорт та Логістика, Освіта, HR, IT
Business Analyst
Finsfera
Фінансові послуги
1 рік 5 місяців
07.2024 - 12.2025
- Designed and implemented a complete business requirements architecture with traceability, version control, and centralized change tracking
- Created and maintained comprehensive BA artifacts such as the Data Dictionary, Configuration Documentation, and Product Standards repository
- Applied best practices to ensure a single source of truth, minimizing redundancy and improving maintainability
- Established and enforced the Definition of Ready (DoR) and internal documentation governance
- Conducted market and product research to identify external tools that matched business needs, reducing internal development costs
- Evaluated and integrated third party solutions through cost benefit analysis and functional fit assessment
- Performed competitor analysis within the leasing industry and created MVP level documentation to support strategic planning
- Facilitated cross functional impact analysis by validating business needs across multiple departments
- Modeled business processes using BPMN, State Machine, and Class Diagrams, selecting the optimal format for clarity and reuse
- Developed a linked BPMN architecture in Camunda using Call Activities and ID referencing for multi layer process traceability
- Constructed detailed AS IS and TO BE process maps to highlight inefficiencies and propose optimization strategies
- Used observation based analysis techniques (job shadowing, passive observation, contextual inquiry) to capture real workflows
- Authored and maintained integration documentation (e.g., OpenAPI specs, Postman collections) to facilitate external system connectivity
- Managed and elicited non-functional requirements (NFRs) emerging from core functional needs, including performance, usability, security, and compliance
- Practiced adaptive documentation techniques: some requirements were written using Gherkin acceptance criteria, others via tabular formats, matrices, or visual diagrams depending on complexity and context
Business Analyst
Glazier
Будівництво
1 рік 7 місяців
01.2023 - 07.2024
- Analyzed fragmented business operations and proposed centralized solutions to reduce process complexity
- Researched and implemented Field Service Management (FSM) systems to consolidate task tracking across multiple entities
- Oversaw the assessment and integration of CRM platforms such as HubSpot to enhance customer relationship management
- Investigated and recommended supportive software tools to optimize peripheral processes, including performance evaluation and task tracking.
- Conducted performance and compliance analysis of call center operations to ensure alignment with quality standards
- Facilitated communication with cross-functional teams to capture and refine business needsSupported system integrations to enhance workflow automation and data consistency across platforms
- Developed and maintained analytical reports (weekly, monthly) using Excel PivotTables and custom data structures
Business Analyst
Corefy
Інтернет
1 рік 1 місяць
12.2021 - 12.2022
- Requirements elicitation
- Competitor Analysis
- Public documentation
- User Flow Requirements
- Configuration Requirements
- Unified Glossary implementation for inside use (Confluence app)
- Roadmaps
- Three-point estimation
- User story mapping
- Whimsical Mind Maps
- User Persona
- Public and Inside Education Academy Requirements
- User Requirements
- User Stories
- Use Cases
- Checklists
- Test Cases (detailed)
- Checklists (instead of Test Cases)
- Test Plan
- Master Plan
- Traceability Matrix
- Postman Testing
- Roadmaps
- Whimsical Mind Maps
Logistics Coordinator (English desk)
ITakeExpress
Транспорт та Логістика
2 місяці
11.2020 - 12.2020
- Working with an existing customer base and forming my own.
- Build and maintain strong
- Long-lasting customer relationships
- Close transportation agreements
- Ensuring the timely and successful delivery
English teacher
Golden staff
Освіта
2 роки 9 місяців
12.2017 - 09.2020
- Adult classes (Beginners - Intermediate)
- Speaking clubs
- Speaking emphazis program
English teacher (IELTS preparation)
MV Group LLC
HR
9 місяців
04.2017 - 12.2017
- IELTS preparation
- Job interview preparation
English teacher
ISpeak
Освіта
6 місяців
11.2016 - 04.2017
- General English
- Elementary- Pre Intermediate
- Adult and children classes
- Speaking clubs
English teacher
FLASH English School
Освіта
2 місяці
09.2016 - 10.2016
- General English
- Elementary- Pre-Intermediate
- Adult and Children classes
Sales manager (English desk)
Trade 12
Фінансові послуги
4 місяці
04.2016 - 07.2016
QA Team Lead (LiteWork)
LiteWork
IT
7 місяців
12.2015 - 06.2016
- Conducting the Test Process
- Collaborations with PM, PO
- Task granulation
- Problem source analysis
- Manual testing
- Selenium IDE testing
- Checklist testing process
- Decision table testing
- Pairwise testing
- Postman testing
- Test Plan
- Traceability Matrix
Business Analyst
LifeTracker
IT
5 місяців
02.2016 - 06.2016
- Requirements elicitation
- Analyze clients’ Business requirements trough interviews, testing, document analysis
- Conducting many levels of QA process such as: Functional, Regression, Integration, User Acceptance, etc.
- Assisting clients with scope documenting, prioritization
- Passing the requirements to developers, helping with understanding the specifics
- Client communication
- Liaise between Owner and technical staff to ensure the right mutual understanding of the concepts of the product
- Customer Journey Map
- User Persona
- Customer segmentation
- Competitor Analysis
- Testing
Ключова інформація
Processes:
- Requirements elicitation (Interviews, Document analysis, Interface analysis, Brainstorming, Prototyping, Processes analysis, Business Rules Analysis, Questionaries, Testing)
- Leading discovery sessions
- Passing the requirements to developers, helping with understanding the specifics
- Client communicationAssisting clients with scope documenting, prioritization
- Change requests management
- Maintaining product and project documentation
- Risk analysis
- Customers segmentation (Persona) Competitor Analysis
Methodoliges:
- Agile (Scrum, Scrumban)
- Waterfall
Diagrams:
- UML: Use Case Diagram, Sequence, Class, Component
- BPMN
- ERD
- DFD
- Flowchart
Artifacts:
- Business requirements
- User Stories
- Acceptance Criteria
- DoD
- DoR
- Use Cases
- Test Cases
- Functional Requirements
- Technical requirements
- Traceability matrices
- User story mapping
- Prototype (Mockups)
- RFPs
- Benchmark analysis
- Decision table
- Mind Maps
- Three-point estimation
Tools:
Confluence, Jira, Fibery, Figma, Mira, Mural, Whimsical, Procreate, Cawemo (Camunda), draw.io, Postman, BABOK
Навчався в 2 закладах
Полтавський національний педагогічний університет імені В.Г. Короленка
Вчитель образотворчого мистецтва та соціальної педагогіки
Полтава, 2012
Хорольський агропромисловий коледж Полтавської державної аграрної академії
Електропривід та електропостачання
Хорол, 2005
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
Business Analysis, UML, BPMN
QALight
Testing desktop app Fisher, LifeTracker app, AIMP app, etc.Manual testing, Selenium IDE testing, Postman testing, SQL, Test Plan, Checklist, Traceability Matrix, Bug Reports, Unit testing.
English school. Upper Intermediate
Online and offline practices
Geekbrains
html, css, php. php framework (PDO based), rewrite, understanding of magic methods set and get, visibility modifiers.
Максим Анатольович
Максим Анатольович
Business analyst
Київ
Активно шукає роботу
повна зайнятість, неповна зайнятість, проектна робота
Характер роботи: віддалена робота, гібридна
Оновлено 1 тиждень тому