Skills
• Analyzed network
performance and
contributed to
improvement initiatives.
• Designed and built data
c o n n e c t i v i t y s o l u t i o n s t o
support company growth
worldwide.
• Monitored resource
allocation in alignment
with project needs.
• Designed and built
solutions to technical
challenges, including
managing scalability while
continuously improving
DevOps engineering
practices.
• Drafted Security Technical
Implementation Guidelines
(STIG) to verify compllance
with technical
specifications.
• Generated detailed system
performance reports,
illustrating completed
tasks, hardware
• Troubleshot network logs and tracked nature and resolution of
problems.
• Assisted with developing and implementing disaster recovery
plans.
• Conferred with network's users to identify IT issues and desired
improvements.
• Monitored and managed corporate servers, facilitating as close
to 100% uptime as is feasible.
• Educated users on how to spot and avoid phishing attempts.
• Created, maintained and updated technical documentation for
network processes and procedures.
• Monitored network devices, services, and servers using various
tools to provide high availability and SLAs.
• Creation of scripts for automation and automation of processes
within the IT infrastructure and the company
KARPATNEFTEKHIM Jul 2018 - Aug 2019
System Administrator, Kalush, Ukraine
• Oriented staff to new equipment and systems, providing live
demonstrations and answering questions.
• Documented and maintained detailed records of support
requests, escalations and actions taken.
• Diagnosed program malfunctions, identifying root causes and
implementing corrective solutions.
• Coordinated with users and management teams to establish
system requirements for specific software solutions.
• Reduced support calls by contributing self-help information,
operating tips, FAQs and technical solutions to common
p r o b l e m s .
performance deviations
and other metrics to aid
senior personnel in
decision making.
• Educated users on how to
spot and avoid phishing
attempts.
• Analyzed equipment
performance records to
identify weaknesses and
determine which
components required
replacement.
• Monitored and managed
corporate servers,
facilitating as close to
100% uptime as is feasible.
• Troubleshot network logs
and tracked nature and
resolution of problems.
• Used good judgment to
help solve problems.
• Управління та підтримка роботи комп'ютерних систем та мереж
• Встановлення та оновлення програмного забезпечення
• Встановлення та оновлення апаратного забезпечення та мережевих компонентів
• Моніторинг та аналіз ефективності та стабільності роботи систем та мереж
• Вирішення технічних проблем та несправностей у роботі систем та мереж
• Управління правами доступу та захисту даних
• Налаштування та оптимізація роботи серверів та робочих станцій
• Підготовка документації та інструкцій для користувачів та інших спеціалістів
• Підтримка користувачів та вирішення їхніх запитів та проблем
• Участь у проектах з впровадження та оновлення ІТ-систем та мереж

• Oriented staff to new equipment and systems, providing live
demonstrations and answering questions.
• Documented and maintained detailed records of support
requests, escalations and actions taken.
• Diagnosed program malfunctions, identifying root causes and
implementing corrective solutions.
• Coordinated with users and management teams to establish
system requirements for specific software solutions.
• Reduced support calls by contributing self-help information,
operating tips, FAQs and technical solutions to common • Oriented staff to new equipment and systems, providing live
demonstrations and answering questions.
• Documented and maintained detailed records of support
requests, escalations and actions taken.
• Diagnosed program malfunctions, identifying root causes and
implementing corrective solutions.
• Coordinated with users and management teams to establish
system requirements for specific software solutions.
• Reduced support calls by contributing self-help information,
operating tips, FAQs and technical solutions to common
p r o b l e m s .