Працювала в 4 компаніях   10 років 8 місяців

Архітектурні та дизайнерські бюро, Реклама та PR-послуги, Промисловість та Виробництво, Транспорт та Логістика

Executive Assistant/ Project Advisor

Mission Critical Construction, Remote

Архітектурні та дизайнерські бюро

4 роки 8 місяців

03.2020 - до теперішнього часу

• Maintaining appointment schedules and calendars
• Planning and scheduling meetings, conferences, and travel
• Making research and business outreach
• Assisting in project management by tracking deadlines, updating project statuses, and coordinating tasks among team members
• Creating and implementing SOP's
• Providing customer/supplier support
• Maximizing the executive's time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, initiating phone calls on behalf of CEO
• Managing multiple email inboxes for executives
• Scheduling and setting up virtual meetings- Updating website

Account manager

Lead Generation - Contactcom, Remote

Реклама та PR-послуги

2 роки 8 місяців

06.2017 - 02.2020

  • Build and nurture relationships with assigned clients remotely
  • Regularly communicate with clients via email, phone calls, video conferences, or chat to understand their needs and goals
  • Facilitate remote onboarding processes for new clients
  • Provide training sessions or materials to ensure clients understand product features and functionalities
  • Serve as the primary point of contact for clients, addressing inquiries, concerns, and escalations
  • Monitor account health and proactively identify opportunities for upselling or cross-selling products/services
  • Collaborate with clients to develop success plans tailored to their objectives
  • Set clear and measurable goals for clients and assist in achieving those goals
  • Investigate and troubleshoot client issues or complaints remotely- Coordinate with internal teams to resolve technical or service-related problems promptly
  • Gather client feedback on products/services and communicate suggestions for improvements to the relevant teams
  • Advocate for client needs within the organization to ensure continuous product enhancement
  • Prepare and present regular performance reports to clients, highlighting key metrics and achievements

Executive assistant

Qatar Petroleum Inc (remote)

Промисловість та Виробництво

1 рік 9 місяців

05.2015 - 02.2017

  • Manage scheduling for company executive
  • Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
  • Maintain various records and documents for company executive

Front Desk Representative

Emirates ( Dubai)

Транспорт та Логістика

1 рік 10 місяців

01.2014 - 11.2015

  • Greet and welcome guests
  • Answer questions and address complaints
  • Check, sort and forward emails
  • Keep updated records and files
  • Monitor off ice expenses and costs

Ключова інформація

Microsoft Office - advanced

Hubspot - advanced

Google Drive- advanced

Dropbox - advanced

Asana, Notion, Zoho, Monday.com, Pipedrive - advanced

Навчалась в 1 закладі

Kyiv Economic University

Civil Law

Київ, 2014

Володіє мовами

Англійська

рідна

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

TESOL

Російська

вільно

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Українська

вільно

Курси, тренінги, сертифікати

The Project Management Course: Beginner to PROject Manager

Київ, 2023

• Perform a complete project case study and learn what a project manager must do from the beginning to the end • Understand the fundamental project management theory, apply best practices and avoid common mistakes in your next project • Learn how to use Gantt charts, Critical Path Method, Project Plan, Budget, and many other tools  • Gain the professional and personal skills needed to become an excellent project manager • Learn how to create the five most crucial project management documents with MS Excel  • Learn Agile project management • Master SCRUM and apply this project management methodologyLearn the main differences between Watefall and Agile, compare the pros and cons, and understand which philosophy to apply in your next project

Iryna

Executive assistant

Київ

Готовий переїхати: Інші країни

2 200 $

29 років

Активно шукає роботу

неповна зайнятість, повна зайнятість

Характер роботи: віддалена робота

Оновлено 1 день тому